Guest Service Executive

2 days ago

Jaipur, India Marriott International, Inc Full time

**Job Number** 23205173

**Job Category** Rooms & Guest Services Operations

**Location** Jaipur Marriott Hotel, Ashram Marg Near Jawahar Circle, Jaipur, Rajasthan, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.

  • Guest Service Executive

    2 weeks ago

    Jaipur, Rajasthan, India AccorHotel Full time

    Job DescriptionGreeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on...

  • Guest Service Executive

    4 weeks ago

    Jaipur, India AccorHotel Full time

    Job DescriptionGreeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on...

  • Guest Service Executive

    3 weeks ago

    jaipur, India AccorHotel Full time

    Job DescriptionGreeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bell service and staff management. Being a source of information to...

  • Guest Service Executive

    2 weeks ago

    Jaipur, Rajasthan, India Accor Full time

    Company Description As Accor we are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By...

  • Guest Service Executive

    4 weeks ago

    Jaipur, India Accor Full time

    Company Description As Accor we are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By...

  • Guest Service Executive

    3 weeks ago

    jaipur, India Accor Full time

    Company Description As Accor we are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By...

  • Guest Service Executive

    4 weeks ago

    Jaipur, Rajasthan, India AccorHotel Full time

    **Company Description** As Accor we are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Relations Executive

    2 weeks ago

    Jaipur, India HopUp India Full time

    Company DescriptionHopUp is your one-stop destination for fun & madness. India's largest family Entertainment Center.Role DescriptionThis is a full-time role for a Guest Relations Executive at HopUp India located in Jaipur. The Guest Relations Executive will be responsible for handling guest inquiries, providing exceptional customer service, and assisting...

  • Guest Relations Executive

    6 days ago

    Jaipur, India HopUp India Full time

    Company DescriptionHopUp is your one-stop destination for fun & madness. India's largest family Entertainment Center.Role DescriptionThis is a full-time role for a Guest Relations Executive at HopUp India located in Jaipur. The Guest Relations Executive will be responsible for handling guest inquiries, providing exceptional customer service, and assisting...

  • Guest Relations Executive

    2 weeks ago

    Jaipur, Rajasthan, India HopUp India Full time

    Company Description Hop Up is your one-stop destination for fun & madness.India's largest family Entertainment Center.Role Description This is a full-time role for a Guest Relations Executive at Hop Up India located in Jaipur.The Guest Relations Executive will be responsible for handling guest inquiries, providing exceptional customer service, and assisting...

  • Guest Relations Executive

    2 weeks ago

    Jaipur, Rajasthan, India HopUp India Full time

    Company DescriptionHopUp is your one-stop destination for fun & madness. India's largest family Entertainment Center.Role DescriptionThis is a full-time role for a Guest Relations Executive at HopUp India located in Jaipur. The Guest Relations Executive will be responsible for handling guest inquiries, providing exceptional customer service, and assisting...

  • Guest Relations Executive

    2 weeks ago

    Jaipur, India HopUp India Full time

    Company DescriptionHopUp is your one-stop destination for fun & madness. India's largest family Entertainment Center.Role DescriptionThis is a full-time role for a Guest Relations Executive at HopUp India located in Jaipur. The Guest Relations Executive will be responsible for handling guest inquiries, providing exceptional customer service, and assisting...

  • Guest Relations Executive

    2 weeks ago

    jaipur, India HopUp India Full time

    Company Description HopUp is your one-stop destination for fun & madness. India's largest family Entertainment Center. Role Description This is a full-time role for a Guest Relations Executive at HopUp India located in Jaipur. The Guest Relations Executive will be responsible for handling guest inquiries, providing exceptional customer service, and...

  • Guest Service Assistant

    4 weeks ago

    Jaipur, India Aman Group Sarl Full time

    Guest Service Assistant - Jaipur, India - Front Office - 2046 **Job Description**: **AMAN** At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of...

  • Guest Service Assistant

    2 months ago

    Jaipur, India Aman Full time

    Aman: At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and...

  • Guest Service Assistant

    2 weeks ago

    Jaipur, Rajasthan, India Aman Full time

    Aman:At Aman we are on a mission to create the world's ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests' perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few...

  • Guest Service Associate

    2 weeks ago

    Jaipur, Rajasthan, India AccorHotel Full time

    Job Description:Assist guests with check-in and checkout, as well as perform cashiering dutiesReview arrival lists and prepare compendiums before guests' arrival and check them into the system if neededWelcome guests upon arrival, register them, and issue room keys following departmental standardsEnsure all members receive their benefits consistently,...

  • Guest Service Associate

    5 days ago

    Jaipur, India AccorHotel Full time

    Job DescriptionEnsure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, morale and guest...

  • Guest Service Associate

    2 weeks ago

    jaipur, India AccorHotel Full time

    Job DescriptionEnsure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, morale and guest service....

  • Guest Service Associate

    2 weeks ago

    Jaipur, Rajasthan, India Accor Full time

    Company Description As Accor we are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By...