Call Center Executive
2 months ago
**Key Responsibilities**:
- Handle inbound calls and inquiries from MENA region customers.
- Qualify leads and update CRM for follow-up by the sales team.
- Provide detailed product information and resolve customer issues.
- Collaborate with sales for seamless lead handover.
- Achieve call and lead conversion targets while ensuring customer satisfaction.
**Key Competencies**:
- Excellent verbal and written communication skills. (ENGLISH)
- Active listening and the ability to engage customers effectively.
- Strong interpersonal skills and ability to work in a team environment.
- Goal-oriented with a strong desire to achieve sales and customer service targets.
Pay: Up to ₹30,000.00 per month
Schedule:
- Day shift
- Weekend availability
Supplemental Pay:
- Quarterly bonus
Ability to commute/relocate:
- Sector-128 Noida, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 2 years (preferred)
- tele sales: 2 years (preferred)
- total work: 2 years (preferred)
**Language**:
- English (required)
Work Location: In person
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