Customer Support Executive

3 weeks ago

Chandigarh, India Millions Kart Private Limited Full time

Our company is an ecommerce company. Ecommerce company means online business company.
Our company sells products online. Our company has its own website from where customers order goods online.All these orders are seen with us and we check all these orders and send them to the customers.We need a strong team to investigate all these orders. The main job of this team is to make calls on the orders booked by the customers. In this call, we clear many things by talking to the customer.Such calls are called confirmation calls. All these calls are made before the orders are dispatched.
All these calls are made before the orders are dispatched.
1. **For order confirmation**: Whether the customer wants to order or not. If not, then find out the reason for it and if possible then solve that cause.
2. **Product editing**: Sometimes at the time of confirmation on call it is found that the customer wants to make some changes in the selected item. Like changing the color, changing the model of the selected product
3. **address editing**: Sometimes the address given by the customer is incomplete due to which there may be issue in delivery of the product. We have to rectify this by checking it at the time of call.

4. **Multiple quantity**: Many times the customer books many things on COD. In such a situation, sending him many things at once can be harmful. We have to talk to the customer and send him less quantity or we have to take some advance payment from the customer.This way we know that the chances of the goods being sent back are low and will not cause any harm to us.
---------------------------------------------------------------------------------------
- **1. We need a good / avarage english communication.**
**2. Good Computer knowledge (Excel, internet knowledge, fast work speed).**
**3. A person with good learning ability, Decent.**

This is not a time pass job. if you are serious about the work then join us.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹14,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Weekend availability

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

  • Customer Support Executives

    1 month ago

    Chandigarh, India Re’equil India Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and...

  • Customer Support Executives

    1 month ago

    chandigarh, India Re’equil India Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and...

  • Customer Support Executive

    1 month ago

    Chandigarh, India Vibcare Pharma Full time

    **WORK FROM OFFICE** **Requirement** Excellent communication skills **Languages** Hindi (preferred) English (preferred) **Overview**: As a Customer Support Executive, you will play a pivotal role in ensuring customer satisfaction and retention by providing exceptional service and support. You will be **responsible for addressing inquiries, resolving...

  • Customer Support Executive

    3 weeks ago

    Chandigarh, Chandigarh, India Millions Kart Private Limited Full time

    mWhat we can do for you: At Millions Kart, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our competitive pay and benefits package. What you can expect from us? We succeed together and believe the best inspire...

  • Customer Support Executive

    4 days ago

    Chandigarh, Chandigarh, India Millions Kart Private Limited Full time

    What we can do for you: At Millions Kart, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our competitive pay and benefits package. What you can expect from us? We succeed together and believe the best inspire...

  • Customer Support Executive

    1 month ago

    Chandigarh, India Fortuco Resource Solutions Private Limited Full time

    Job ID 2135- Career Level Executive- Experience Fresh- Gender both- Industry BPO- Qualifications Under Graduate/12th pass Hiring For Voice / Non-Voice/Blended - Customer Service Customer Support Executive International BPO **Responsibilities**: - Providing exceptional customer service experience to the customers - Previous experience in a customer support...

  • Customer Support Executive

    1 month ago

    Chandigarh, India Millions Kart Private Limited Full time

    mWhat we can do for you: At Millions Kart, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our competitive pay and benefits package. What you can expect from us? We succeed together and believe the best inspire...

  • Customer Support Associate

    1 month ago

    Chandigarh, Chandigarh, India GNR Global Services Full time

    Hiring Customer Support Executive Location - Chandigarh/Mohali Voice & Non Voice process Salary - 22000 to 23000 Eligibility Criteria: Must have good English skill Comfortable to work in rotational shifts 5 days working Pay: ₹22,000.00 - ₹23,000.00 per month Schedule: - Rotational shift **Education**: - Bachelor's...

  • Customer Support Executive

    4 weeks ago

    Chandigarh, India Abile Manpover solution pvt ltd Full time

    Hiring Customer Support Executive in Mohali Teleperformance Package upto 33K CTC Need excellent communication skills Only walkin interviews Fresher and undergraduate can also apply **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹28,993.26 - ₹33,554.67 per month **Benefits**: - Flexible schedule - Health insurance - Leave...

  • Customer Support Executive

    1 month ago

    Chandigarh, India We Excel Software Pvt. Ltd. Full time

    Provide technical support (Troubleshooting) to customers through phone. Providing technical support related to any of the product lines like computers, laptops, Operating System (Windows, iOS, Android),etc. Should have experience providing technical support to customers Should be able to work with Enterprise provisioning of Android/IOS devices Fluent...

  • Customer Support Executive

    2 days ago

    Chandigarh, Chandigarh, India InfluxService Full time

    **Customer Service Executive (US Shift)** - **Freshers -1+ year **_ - **Location : Mohali **_ **Roles & Responsibilities: - ** - Regularly review customer feedback and take measures to improve customer service. - Inform customers on the steps to follow to exploit services of the company. - Job Brief - Handle customer’s problems, enquires, and complaints...

  • Customer Support Executive

    1 month ago

    Chandigarh, India SDP Labs Full time

    **ProofHub** ProofHub is a product of SDP Labs, loved by 85,000+ teams and businesses worldwide, ProofHub serves as an "All-in-one project management software" for your growing business needs. With ProofHub, your teams, clients and all the project communication stays in one place. There's no need for investing in too many different tools to run your...

  • Customer Support Officer

    2 weeks ago

    Chandigarh, India Re'equil India Private Limited Full time

    **Job Title** Customer Support Executive **Reporting to** Assistant Manager - Customer Support **Reportee(s)** NA **Indirect Reportees** Nil **1. RESPONSIBILITIES**: - Manage large amount of retention calls in a timely and effective manner - Follow communication “scripts” when handling customers - Identify customers’ needs, clarify...

  • Customer Support Executive

    4 weeks ago

    Chandigarh, India Ameliorate Corporate Solutions Private Limited Full time

    Strong problem solving, analysis, design, and testing skills. - Quick learner, eager to leverage new technologies in a dynamic team environment. - Experience in customer support via phones or in person. * **Salary**: ₹8,424.38 - ₹30,266.15 per month Schedule: - Day shift Ability to commute/relocate: - Chandigarh, Chandigarh: Reliably commute or...

  • Customer Support Executive

    7 days ago

    Chandigarh, India G&R Management Consultancy Pvt Ltd Full time

    CHANDIGARH : Tech support Voice & Non-Voice Both open Shifts: 24*7 | 9.5 hours week offs: 2 rotational week off This is a tech support profile where applicants are required to troubleshoot the hardware and software issues of our customers, hence excellent communication skills required along with good knowledge of hardware troubleshooting and printer...

  • Customer Support Executive

    1 month ago

    Chandigarh, India G&R Management Consultancy Pvt Ltd Full time

    Chandigarh_IT Park Process name : Wheelz Chat support Shifts : 24*7 week offs : 2 rotational week off Working days: 5 per week **Job Types**: Full-time, Regular / Permanent Pay: ₹11,000.00 - ₹14,000.00 per month **Benefits**: - Commuter assistance - Provident Fund Schedule: - Night shift - Rotational shift Supplemental pay types: -...

  • Manager, Customer Support

    3 weeks ago

    Chandigarh, India Basware Full time

    Job DescriptionCustomer Supportis made up of 200+ experts globally, who providing professional, efficient, and effective technical support to Basware customers and partners in a manner that further enhances customer experience, satisfaction, and loyalty. We work to resolve customer cases and incidents to enable our customers to use Basware products and...

  • Manager, Customer Support

    3 weeks ago

    chandigarh, India Basware Full time

    Job Description Customer Support is made up of 200+ experts globally, who providing professional, efficient, and effective technical support to Basware customers and partners in a manner that further enhances customer experience, satisfaction, and loyalty. We work to resolve customer cases and incidents to enable our customers to use Basware...

  • Manager, Customer Support

    4 weeks ago

    Chandigarh, India Basware Full time

    Job Description Customer Support is made up of 200+ experts globally, who providing professional, efficient, and effective technical support to Basware customers and partners in a manner that further enhances customer experience, satisfaction, and loyalty. We work to resolve customer cases and incidents to enable our customers to use Basware...

  • Customer Support Executive

    1 week ago

    Chandigarh, India GNR Global Full time

    Hiring Customer Care Executive Location - Mohali Qualification - 12th/Graduates/Post Graduates Good English skills 5 days working, Cab facility available Comfortable to work in flexible shifts Salary - 20000 to 25000 + other perks **Salary**: ₹20,000.00 - ₹25,000.00 per month Schedule: - Rotational shift Ability to commute/relocate: -...