Quality Assurance Administrator

6 months ago

Bengaluru Karnataka, India Wells Fargo Full time

**About this role**:
Wells Fargo is seeking a Quality Assurance Administrator.

**In this role, you will**:

- Monitor and evaluate the quality of inbound or outbound customer calls
- Document quality issues and performance measures for management review
- Oversee a group of service monitors
- Provide information and assists in the feedback and formal education process of other staff
- Work closely with both internal and external customers to meet their service needs
- Provide information and assist in the feedback and education to staff

**Required Qualifications**:

- 2+ years of Quality Assurance, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

**Posting End Date**:
**Job posting may come down early due to volume of applicants.**

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

  • Quality Assurance Administrator

    6 months ago

    Bengaluru, Karnataka, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Quality Assurance Administrator **In this role, you will**: - Monitor and evaluate the quality of inbound or outbound customer calls - Document quality issues and performance measures for management review - Oversee a group of service monitors - Provide information and assists in the feedback and formal...

  • Quality Assurance Administrator

    6 months ago

    Bengaluru, Karnataka, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Quality Assurance Administrator **In this role, you will**: - Monitor and evaluate the quality of inbound or outbound customer calls - Document quality issues and performance measures for management review - Oversee a group of service monitors - Provide information and assists in the feedback and formal...

  • Quality Assurance Administrator

    6 months ago

    Bengaluru, Karnataka, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Quality Assurance Administrator. **In this role, you will**: - Monitor and evaluate the quality of inbound or outbound customer calls - Document quality issues and performance measures for management review - Oversee a group of service monitors - Provide information and assists in the feedback and formal...

  • Quality Assurance Administrator

    5 months ago

    Bengaluru, Karnataka, India Wells Fargo Full time

    Wells Fargo is seeking a Quality Assurance Administrator. In this role, you will: - Monitor and evaluate the quality of inbound or outbound customer calls - Document quality issues and performance measures for management review - Oversee a group of service monitors - Provide information and assists in the feedback and formal education process of other...

  • Quality Assurance Administrator

    6 months ago

    Bengaluru, Karnataka, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Quality Assurance Administrator **In this role, you will**: - Monitor and evaluate the quality of inbound or outbound customer calls - Document quality issues and performance measures for management review - Oversee a group of service monitors - Provide information and assists in the feedback and formal...

  • Quality Assurance Administrator

    5 months ago

    Bengaluru, Karnataka, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Quality Assurance Administrator. **In this role, you will**: - Document quality issues and performance measures for management review - Oversee a group of service monitors - Provide information and assists in the feedback and formal education process of other staff - Work closely with both internal and external...

  • Quality Assurance Administrator

    5 months ago

    Bengaluru, Karnataka, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Quality Assurance Administrator. **In this role, you will**: - Performing mortgage loan review for closer - Document quality issues and performance measures for management review - Oversee a group of service monitors - Provide information and assists in the feedback and formal education process of other staff -...

  • Quality Assurance Administrator

    2 months ago

    Bengaluru, Karnataka, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Quality Assurance Administrator. **In this role, you will**: - Monitor and evaluate the quality of inbound or outbound customer calls - Document quality issues and performance measures for management review - Oversee a group of service monitors - Provide information and assists in the feedback and formal...

  • Quality Assurance Administrator

    3 weeks ago

    Bengaluru, Karnataka, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Quality Assurance Administrator. **In this role, you will**: - Monitor and evaluate the quality of inbound or outbound customer calls - Document quality issues and performance measures for management review - Oversee a group of service monitors - Provide information and assists in the feedback and formal...

  • Associate Quality Assurance Administrator

    4 weeks ago

    Bengaluru, Karnataka, India Wells Fargo Full time

    **Job Description**: **About this role**: Wells Fargo is seeking a Associate Quality Assurance Administrator. **In this role, you will**: - Provide quality control support - Perform quality reviews and ensure control procedures are followed - Identify, research, resolve and report all discrepancies related to claims, procedural issues, and quality data...

  • Quality Assurance Administrator

    6 months ago

    Bengaluru, India Wells Fargo Full time

    This Quality Assurance Administrator (QAA) position in HR Service and Process Management will be responsible for evaluating, monitoring, assessing and/or reviewing programs, processes, documentation and/or files to ensure compliance with internal company requirements and/or agency or government regulations. The functions may include evaluating processes to...

  • Senior Quality Assurance Administrator

    4 weeks ago

    Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking a Quality Assurance Administrator to provide support and scoring guidance to quality assurance staff. The ideal candidate will have 4+ years of Quality Assurance experience and be able to answer questions on regulations, compliance, procedures, and policies.Key Responsibilities:Provide support and scoring guidance to...

  • Quality Assurance Administrator

    6 months ago

    Bengaluru, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Quality Assurance Administrator... **In this role, you will**: - Monitor and evaluate the quality of inbound or outbound customer calls - Document quality issues and performance measures for management review - Oversee a group of service monitors - Provide information and assists in the feedback and formal...

  • Quality Assurance Administrator

    2 weeks ago

    Bengaluru, Karnataka, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a... **In this role, you will**: - Document quality issues and performance measures for management review. - Oversee a group of service monitors - Provide information and assists in the feedback and formal education process of other staff - Work closely with both internal and external customers to meet their...

  • Quality Assurance Leader

    4 weeks ago

    Bengaluru, Karnataka, India RV University Full time

    Position: Director / Head IQACDepartment: Internal Quality Assurance Cell (IQAC)Job Summary:The Head of Quality Assurance is responsible for leading and coordinating the activities of the Internal Quality Assurance Cell. This role involves monitoring and ensuring the quality of academic and administrative processes. The Head IQAC collaborates with various...

  • Quality Assurance

    1 week ago

    Bengaluru, Karnataka, India Neoteric Precitech Pvt Ltd Full time

    Quality Assurance We Neoteric is a manufacturer of sheet metal pressed components and tools for OEM's of aerospace, electrical and elevator industries. We are looking for a person with good appetite to learn, improve and grow in our organisation. We are looking for right attitude person for Quality assurance and Quality inspection. We have industries best...

  • Quality Assurance Administrator

    2 months ago

    Bengaluru, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking a Quality Assurance AdministratorIn this role, you will:Monitor and evaluate the quality of inbound or outbound customer callsDocument quality issues and performance measures for management reviewOversee a group of service monitorsProvide information and assists in the feedback and formal education process of other...

  • Senior Quality Assurance Audits Administrator

    4 weeks ago

    Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this RoleAt Wells Fargo, we're seeking a highly skilled Senior Quality Assurance Administrator to join our team. In this critical role, you'll provide essential support and guidance to quality assurance staff, ensuring the highest standards of quality and compliance.Key Responsibilities:Provide expert guidance on regulations, compliance, procedures,...

  • Senior Quality Assurance Administrator

    1 month ago

    Bengaluru, Karnataka, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking a Senior Quality Assurance Administrator to join our team. In this role, you will be responsible for providing support and scoring guidance to quality assurance staff, answering questions on regulations or compliance, procedures, policies, and First Call Resolution.Key Responsibilities:Provide support and scoring...

  • IT Quality Assurance

    2 months ago

    Bengaluru, Karnataka, India Business Training Centre Full time

    **We are hiring for IT Quality Assurance** - **Experienced Required: 2 - 4 Years**: - **Location: Bangalore, Karnataka**: - **Education: Any Graduation**: - **Notice Period: Immediate** - **Expertise / focus on Software Quality Assurance**: - **Ability to execute independently given a high-level approach to design and implement thorough, clear, concise...