Customer Care Executive
6 months ago
Seeking an online merchandiser / customer care coordinator for a company based in kandivali.
Experience: 2-4 years
Roles & responsibilities:
- New products implementation - registration on online websites
- Providing or self - uploading comprehensive product information (inclusive - marketing content)
- Reviewing various e-commerce sites for content improvements
- Customer Care orientation (being able to support end-consumer on season, and when required, based on appropriate training) - handling questions, comments, and complaints of customers (Frequent communication with customers (distributors/retailers/end consumer) throughout all organizational channels.
- Support investigations related to customer experience issues and complaints.
- Collaboration with other members of the production, logistics, supply chain, customer support teams, research & development, and quality assurance is paramount to achieve sales and service objectives.
Pay: ₹30,000.00 - ₹50,000.00 per month
Schedule:
- Day shift
**Experience**:
- Customer service: 3 years (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 8291023564
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