Front Office Associate

1 week ago


Domlur Bengaluru Karnataka, India ICON BOUTIQUE HOTEL Full time

**Roles & Responsibilities**:

- Perform all check-in and check-out tasks.
- Manage online and phone reservations.
- Register guests collecting necessary information (like contact details and exact dates of their stay).
- Inform customers about payment methods and verify their credit card data.
- Provide information about our hotel, available rooms, rates and amenities.
- Maintain updated records of bookings and payments.
- Respond to clients’ complaints in a timely and professional manner.

**Keys & Skills**:

- Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
- Understanding of how travel planning websites operate, like Booking and TripAdvisor.
- Excellent communication and organizational skills.
- Degree in hotel management is a plus.

**Salary**: ₹8,086.00 - ₹18,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Paid sick time
- Provident Fund

**Education**:

- Bachelor's (preferred)

**Experience**:

- Hotel Industry IDS: 2 years (preferred)

**Language**:

- English (preferred)

Expected Start Date: 25/02/2024



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