Hotel Reservation Agent
2 months ago
Job Specifications
Reservations Agent
- 2 years working in a Reservations Department in A Luxury Hotel or Homestay
Company
- Excellent English written and communication skills
- Ability to up sell
- Understand the operations of a Hotel Industry
- Coordinate requests of guests who have checked in with team members.
Work Responsibilities
2) Ensure pre arrival documentation is correct and filed
3) Upsell guests’ local features, airport pick up, daily cleaning, laundry, concierge etc.
4) Check in/out with Dubai Tourism
5) Provide Security of Buildings in Dubai with all documentation required by them for
the Guest Check in
6) Create/Update profile of the Guest in PMS for Guest Service Agents. Includes
Researching guests and finding out any information about them possible.
7) Coordinate Guest requirements with Guest Services Agents
They would work either morning or afternoon shift
Off will be between Mon - Wed
Morning Shift timings 9:30 am - 8:30 pm with 30 minutes for lunch and 2 x 15 minutes
breaks
Afternoon Shift timings 2:30 pm - 1:30 am with 30 minutes for lunch and 2 x 15 minutes
breaks
Budget: 30k-40k per month
**Job Type**: Permanent
**Salary**: ₹35,929.51 - ₹40,000.70 per month
Schedule:
- Monday to Friday
- Morning shift
- Night shift
Supplemental pay types:
- Overtime pay
- Shift allowance
**Experience**:
- total work: 2 years (required)
**Language**:
- English (required)
License/Certification:
Shift availability:
- Day Shift (required)
- Night Shift (required)
Ability to Commute:
- Dehra Dun, Uttarakhand (required)
Ability to Relocate:
- Dehra Dun, Uttarakhand: Relocate before starting work (required)
Work Location: In person
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