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**Essential Functions**:
- Design, facilitate and maintain new hire, skill enhancement and initiative-specific training programs
- Manage the production of learning objects in a variety of formats including print, graphics, audio, video, and animation technologies to support online coursework and programs
- Develop and lead a comprehensive employee readiness strategy to enable optimal results
- Evaluate the effectiveness of training programs to ensure that desired outcomes have been achieved
- Document and maintain detailed training materials and job aid resources to assist end users in day-to-day functions
- Participate on project teams whose outcomes have significant impact to business results
- Translate Subject Matter Expert knowledge into effective learning solutions
- Assist managers in development and coaching of staff
**Qualifications**:
- Relevant degree or equivalent experience
- Excellent facilitation, communication, planning, organization, time management and presentation skills
- Strong instructional design and analytical skills
- Ability to work flexibly and independently to manage multiple priorities and responsibilities
- Technically savvy-ability to research and quickly learn new technologies in support of business objectives
- Advanced Microsoft Office skills - Word, Excel and PowerPoint
- Ability to effectively interact at all levels of the organization
- Exceptional problem-solving and decision making skills
- Proven ability to use Articulate Storyline, Captivate and the Adobe Creative Cloud Suite preferred
- Experience in Financial Services or Asset Management preferred
- Flexibility required to collaborate with global partners
- Some travel required
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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