Supervisor
2 months ago
Experience **:Above 2 Years**
Education **:Graduation/ Under Graduate - Any Specialisation**
Location **:Durgapur**
Type of Employment **:Full time**
**Responsibilities**:
- Delegating tasks
- Monitoring the team's performance
- Assisting the team by performing the tasks with them.
- Helping with training and development.
- Completing paperwork (yes, there's always admin to do)
- Handling complaints (from both staff and customers)
- Helping to hire new staff
- Reporting to senior management / personnel when required
- Communication : This skill means the ability of listening, writing and speaking effectively. For BPO supervisor position, this skill is a very critical element which contributes for business success.
- Planning/Organizing : Supervisor is not only to inspect and mange work but also to make the project, estimate, scheme in detail, deploy the plan and finish it before dead line. One important requirement for this skill is the efficiency means that meets the goal-setting./li>
- Flexibility : This skill requires the ability of controlling multiple assignments and tasks in which you can identify their important level then decide which should be done first, which should be last. You also need to adjust the tasks to suit with real condition and assignments.
- Interpersonal abilities : For a BPO supervisor, you have to contact with your boss, staff, customers and others. So the interpersonal abilities are very important. It helps you to keep a good relationship between them and manage your time efficiently.
- Teamwork : Being a supervisor, to finish the work with highest result you need to work with many group, therefore, the ability of team-working is not an exception. So besides working individually you also can work in group in a professional manner to make sure that the tasks can be competed.
- Responsibility : It is regular requirement. For position of BPO supervisor you also come to office on time, work and take responsibilities in given time.
**Benefits Offered By Us**:
- **Market competitive pay**:
- We offer competitive salaries to all employees so that they are motivated to work and feel secure in their livelihood.
**Positive work environment**: At Technext, we pride ourselves on having a employee friendly culture. For us, every employee is unique and so we celebrate their successes together. We have also diminished boundaries between seniors and juniors so that everyone can grow equally. Along with this, our HR department is always available to sort out any difficulties.
**Bonus Pay**: We offer bonus pay to employees of selected fields as per performance.
**Yearly Increments**: We understand that one fixed salary slab isn't sustainable year after year. So we offer yearly increments to ensure that our employees are happy working with us.
If you have any queries, you can contact us and clear it up. We are eagerly looking forward to a long term association with you.
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