Tele Caller Executive
2 months ago
**Job Summary**:
**Key Responsibilities**:
- Make outbound calls to potential and existing customers to generate leads and sales.
- Communicate effectively with customers in Tamil, English, Hindi, and either Malayalam or Kannada.
- Understand customer needs and provide appropriate solutions or information.
- Maintain accurate records of customer interactions and update CRM systems.
- Follow up on leads and convert them into sales or appointments.
- Meet or exceed daily, weekly, and monthly call targets.
- Handle customer queries and resolve issues in a timely and professional manner.
- Collaborate with the sales team to ensure smooth handover of leads and customer information.
- Provide feedback on customer responses and market trends to help refine strategies.
**Qualifications and Skills**:
- Proficiency in Tamil, English, Hindi, and either Malayalam or Kannada is mandatory.
- Proven experience as a Telecaller, Customer Service Representative, or in a similar role.
- Excellent verbal communication and interpersonal skills.
- Ability to handle rejection and remain positive during high-pressure situations.
- Strong persuasion and negotiation skills.
- Basic computer knowledge, including familiarity with CRM software and MS Office.
- High school diploma or equivalent; a degree in any field is a plus.
**Preferred Attributes**:
- Experience in the IT Sales, Sales & Marketing industry.
- Prior experience in a customer-facing role.
- Ability to work independently as well as in a team.
**What We Offer**:
- Competitive salary and performance-based incentives.
- A friendly and collaborative work environment.
- Opportunities for professional growth and development.
Pay: ₹12,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Secondary(10th Pass) (preferred)
**Experience**:
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
- Tamil (preferred)
- Malayalam (preferred)
- Kannada (preferred)
Work Location: In person
Application Deadline: 10/10/2024
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