Tele Caller
7 months ago
**About Us**
We (Abraham & Philip LLP) are a well-established chartered accountant firm with branches across Chennai, Hyderabad, Bangalore, and Dubai. We offer a dynamic and professional work environment with opportunities for growth and development.
**About the Role**
We are seeking a motivated and experienced Tele Caller to join our team in Chennai.
**Objectives of this role**
- Understand customer psyche and record both successful and unsuccessful sales methods
- Handle huge volumes of inbound and outbound tele calling
- Improve organizational efficiency through diligent observation skills as a tele caller
- Help the company grow by finding opportunities in customer requirements
- Resolve complaints, provide solutions and follow up with customers
**Responsibilities**
- Memorize scripts and customize them for the clients as per the situation while tele calling
- Foster relationships with existing clients, and build a rapport with potential clients
- Make reports and documentation based on conversations that took place during tele calling
- Report the analysis and observation to the team lead
- Adhere to organizational guidelines and methodology while tele calling
- Generate sales by making cold calls to active or old clients
**Required skills and qualifications**
- Minimum 6 months to 1 years of experience in a tele Caller firm
- Bachelor’s degree or high school diploma
- Strong communication skills and command of the English language
- Previous experience in a tele caller job or similar role
- Data entry skills to complement the tele calling work
- Ability to close sales through the right negotiation skills
**Responsibilities**
- Collecting information about the technical requirements that each department must meet
- Developing and evaluating computer systems that satisfy company requirements
- Supplying resources and training required for subordinates to install and maintain new software programmers
- Creating, managing, analyzing, and debugging IT systems
- Interpreting specifications and creating IT solutions that adhere to all requirements and financial restrictions
- Assessing the efficiency of computer systems and enhancing them as necessary
- Creating MIS documentation to facilitate efficient operations and simple system upkeep
- Ensuring the privacy of all customers, employees and company records
**Benefits**
- Competitive salary and benefits package.
- Opportunity to work in a dynamic and professional environment.
- Career development opportunities.
**How to Apply**
If you are a highly motivated and experienced Tele Caller looking for a challenging and rewarding career opportunity, please submit your resume here
**Job Types**: Full-time, Permanent
Schedule:
- Day shift
Work Location: In person
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