Humm M365 Administrator Ms

3 weeks ago

Bengaluru Karnataka, India Capgemini Full time

Key Responsibilities: Exchange Online Administration: Manage and maintain Exchange Online mailboxes, distribution lists, and email security settings. Monitor email flow, troubleshoot email delivery issues, and manage spam filtering. Implement and manage email archiving and retention policies. SharePoint Administration: Create, configure, and manage SharePoint Online sites and document libraries. Collaborate with teams to design and implement SharePoint solutions for document management and collaboration. Monitor and optimize SharePoint performance and access controls. Teams Administration: Configure and administer Microsoft Teams for chat, meetings, and collaboration. Manage Teams policies, including governance, security, and compliance settings. Troubleshoot and resolve issues related to Teams functionality. Security and Compliance: Implement and enforce security best practices for Exchange Online, SharePoint, and Teams. Ensure data protection, compliance, and retention policies are in place and enforced. Monitor for security threats and respond to incidents promptly. Integration and Migration: Assist in the integration of third-party applications with Microsoft 365 services. Plan and execute migrations of email, documents, and collaboration tools to Microsoft 365 platforms. User Training and Support: Provide training and support to end-users on Microsoft 365 applications, best practices, and troubleshooting. Create and maintain documentation for end-users and administrators. Reporting and Monitoring: Generate and analyze reports related to service usage, performance, and compliance. Proactively monitor the health and performance of Exchange Online, SharePoint, and Teams environments. Collaboration: Collaborate with IT teams, including network, security, and helpdesk, to ensure seamless integration and support of Microsoft 365 services. Work closely with stakeholders to understand business requirements and recommend improvements. Qualifications: Education: A bachelor's degree in computer science, information technology, or a related field is preferred. Certifications: Relevant Microsoft certifications such as Microsoft 365 Certified: Messaging Administrator Associate, Microsoft 365 Certified: Teams Administrator Associate, and Microsoft 365 Certified: SharePoint Administrator are highly desirable. Experience: 3-5 years of experience in managing Microsoft 365 services, with a focus on Exchange Online, SharePoint, and Teams administration. Technical Skills: Proficiency in Microsoft 365 administration, including PowerShell scripting. Strong knowledge of Exchange Online, SharePoint Online, and Teams configuration and management. Understanding of security and compliance settings within Microsoft 365. Communication Skills: Excellent communication and interpersonal skills to interact with end-users and technical teams effectively. Problem-Solving: Strong analytical and problem-solving abilities to diagnose and resolve complex issues. Adaptability: Willingness to stay updated with the latest Microsoft 365 features, updates, and best practices

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