Customer Service Executive

1 month ago


Coimbatore, India Techgenzi Private Limited Full time

At TechGenzi, we develop products and innovative solutions catering to the needs of the industries serving the global market. We innovate and collaborate to serve the customer towards improving the productivity and efficiency through our automation solutions. You can take pride to be a part of the organization where diversity, equity and inclusion are shared values. We’re committed to fostering an environment that is inclusive, respectful, load of opportunities for personal and professional growth, and continuous improvement culture. TechGenzi is looking for a highly motivated individual to join us as a Customer Support Executive.

**Responsibilities**
- Collaborate with other departments to swiftly address client concerns.
- Maintain high levels of customer satisfaction and review support tickets for appropriate resolution.
- Act as a single point of contact for customer service and concerns.
- Proactively identify, investigate, and resolve recurring customer support issues.
- Maintain appropriate documentation and records of customer interactions
- Actively collect and utilize customer feedback and recommendations.
- Review customer satisfaction reports to ensure customers are satisfied with the support they receive
- Examine customer satisfaction reports to ensure that customers are satisfied with the assistance they receive.
- Providing detailed information to customers and help them choose the right product for their requirements and budget.
- Provide extensive information to consumers and assist them in selecting the right product for their needs and budget.
- Coordinating customer order delivery and payments

**Preferred Skills / Qualifications**
- A bachelor's degree in a field related to computer science
- 0-2 years of customer service experience
- Excellent verbal and written communication skills, as well as analytical and problem-solving abilities
- A customer-focused individual with the ability to fulfill deadlines and prioritize work.
- Strong negotiating and sales abilities.

**Relocation**:
This position does NOT offer any relocation benefits.

**Equal Opportunity Employer**:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)



  • Coimbatore, India LYRIC LABS INDIA PVT LTD Full time

    We are seeking a skilled and experienced Customer Service Executive to join our dynamic team. If you have 2-5 years of customer service experience and are fluent in English and Hindi, this opportunity is for you. While the role offers work-from-home flexibility, occasional travel to office/client location will be required. **Responsibilities**: - Provide...

  • Customer Service

    1 month ago


    Coimbatore, India Kondaas Automation (P) Ltd Full time

    **Job location :Palakkad, Sornur, Alappuzha** - **Vehicle must** **Required Fresher only-Diploma/ITI /Basic Electrical knowledge** - Good Communication Skill ( Written and Verbal) - Good problem-solving abilities - Excellent phone etiquette and active listening abilities. - A quick learner and exceptional ability to make decisions. - Language Skill...

  • Customer Service

    1 month ago


    Coimbatore, India Kondaas Automation (P) Ltd Full time

    **Job location**: **Alaphuzha / Harippad, Kollam / Kottarakara Kannur Kottayam Thrissur Pathanamthitta** **Vehicle must** **Required Fresher only-Diploma/ITI /Basic Electrical knowledge** - Good Communication Skill ( Written and Verbal) - Good problem-solving abilities - Excellent phone etiquette and active listening abilities. - A quick learner and...


  • Coimbatore, Tamil Nadu, India Babytrails photography Full time

    Looking for an effective and able Customer Service Executive who is happy to interact with people, and with Problem-solving skills to enable them to arrive at solutions quickly and successfully Pay: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Work from home Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: -...


  • Coimbatore, Tamil Nadu, India Kondaas Automation Pvt Ltd Full time

    **Urgent opening for Customer Service Executive - Solar company with Good salary** **Location - Near Hopes, Coimbatore** **Requirements**: - Language - Malayalam must (Fluent speak) - Coimbatore) - Age limit upto 35 **For more details contact HR Manager - 9245160849 **Salary**: Up to ₹18,000.00 per month **Benefits**: - Cell phone reimbursement -...


  • Coimbatore, India DBS Bank Full time

    Customer Service Officer-(WD56491) Job Purpose •Execute all aspects related to branch operations in a timely and effective manner •Ensure effective customer service •Achieve own targets and support the achievement of the branch target through effective upselling and cross-selling to the customers Key Accountabilities Contribute to efficient...


  • Coimbatore, India DTECH Information Technology and Outsourcing Private limited Full time

    Job Title: Customer Support Executive - US process Location: Coimbatore **QUALIFICATION & EXPERIENCE**: 1. Education: Any Degree / MBA 2. Experience: 2 years, Experience in US shipment handling Air or Sea Import or Export - Freight Forwarding 3. Work Performed: **KEY RESPONSIBILITIES**: To provide customers with the highest quality service by providing...


  • Coimbatore, India VILVAH STORE PRIVATE LIMITED Full time

    **Responsibilities**: Identifying customer needs and helping customers use specific features Identify customer needs and help customers use specific features Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share...


  • Coimbatore, India CIRCOR International, Inc. Full time

    Job Description and Responsibilities Customer Service Manager BUSINESS: CIRCOR Industrial LOCATION: Coimbatore, India DIRECT REPORTING: Head Sales (Industrial Valves) FUNCTIONAL REPORTING: NA POSITION DETAILS Position Summary The Customer Service Manager is responsible for maintaining and driving customer satisfaction by establishing a professional and...


  • Coimbatore, India CIRCOR International, Inc. Full time

    Job Description and ResponsibilitiesCustomer Service ManagerBUSINESS: CIRCOR IndustrialLOCATION: Coimbatore, IndiaDIRECT REPORTING: Head Sales (Industrial Valves)FUNCTIONAL REPORTING: NAPOSITION DETAILSPosition SummaryThe Customer Service Manager is responsible for maintaining and driving customer satisfaction by establishing a professional and positive...


  • Coimbatore, India CIRCOR International, Inc. Full time

    Job Description and ResponsibilitiesCustomer Service ManagerBUSINESS: CIRCOR IndustrialLOCATION: Coimbatore, IndiaDIRECT REPORTING: Head Sales (Industrial Valves)FUNCTIONAL REPORTING: NAPOSITION DETAILSPosition SummaryThe Customer Service Manager is responsible for maintaining and driving customer satisfaction by establishing a professional and positive...


  • Coimbatore, India Delight Infotech Full time

    **QUALIFICATION & EXPERIENCE** 1. Education: Any Degree 2. Experience: 0-4 Yrs. in Customer Service **KEY RESPONSIBILITIES**: - Attending queries, Providing customer support via E-mails & Calls. - Excellent English communication skills - both written and spoken - MS Office with excellent knowledge of word, excel & outlook - Willing to learn and work with...


  • Coimbatore, India Delight Infotech Full time

    Exceptional customer service skills. - Excellent language & command of English - Detail-oriented and strong follow-up skills - Proficient with Microsoft office (Word, Excel, Outlook) - Cargo Wise systems knowledge is a plus - Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy. - Ensure to have...


  • Coimbatore, India BLAZON Full time

    Job responsibilities for these receptionists include answering and screening inbound calls, receiving and sorting mail, coordinating front desk activities, distributing correspondence and executing all other administrative tasks like faxes, couriers and filling forms. Maintaining proper track record of the incoming/outgoing call and updating account...


  • Coimbatore, India Auto Spa Full time

    **Role and responsibilities** **Customer Care**: Greet customers warmly, providing a friendly and welcoming atmosphere at the front desk or over the phone. Answer customer inquiries promptly and professionally, resolving any issues or complaints in a courteous manner. **Service Scheduling**: Assist customers in booking appointments for various automotive...

  • Customer Executive

    3 days ago


    Coimbatore, India Camouflageclicks Full time

    **Customer Executive** We are looking for a Dynamic customer executive: Work from office only **Salary**: 12000-18000 Job description: Graduation Mandatory Skilled In Project Management Proficient In MS Office Outstanding Communication And Negotiation Ability Excellent Organizational Skills A Knack For Problem-Solving Customer-Service Orientation A...


  • Coimbatore, India Kondaas Automation (P) Ltd Full time

    **Job Summary: - FEMALE REQUIRED** **The service department team and handles customer service interactions, reports, and repairs**. The service manager ensures excellent customer service Maintains strong relationships with customers and third-party vendors Ensures repeat customers & inventory management Inward & outward complaintes regarding solar...


  • Coimbatore, India Ather Space - Electric Scooter Experience Center Full time

    Ather Space Experience Center (Electric Vehicle Showroom) is currently looking for **Customer Relationship Executives** (Male/Female) at their Avinashi Road location, near Fun Mall, in Coimbatore. The package includes an attractive salary with additional benefits such as statutory benefits like PF & ESI, as well as bonus and Monthly Performance...


  • Coimbatore, India Aadhi Cars Pvt Ltd Full time

    Aadhi Cars Private Limited started the automobile retail business in Coimbatore in the year 2012, with our first showroom inaugurated by the Chairman of Maruti Suzuki Mr. R.C Bhargava on 14th September 2012. Since then we left no stone unturned to ensure that the customer’s experience is truly memorable and pleasant. Within 8 years the Group has grown...


  • Coimbatore, India Consolidated Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:Answering customer questions about the company, products, or services.Resolving customer...