Administrator

1 week ago

India iBCScorp Full time

INDIA Tamil NaduChennaiMonths of experience required:
At least 3 years of experienceEmployment Type:
**Job Title**: Command Center Technical Operator

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199,000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centered on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

**Job Description**:
**Job Title**: Command Center Technical Operator

**Department**: CIB IT Production

**Business Line**: ITIP / Hardware Asset Management

**Location**: Chennai

**CTC**: 5-7Lpa

**Position Purpose**:
This position is for the role of Administrator in IT Infrastructure & Production under Hardware Asset
Management.
He/She is in charge of all the hardware asset related transactions in the bank and executing the same
with no error or have everything in control.
He/She participates various audits across the year for asset management related area.

**Responsibilities**
**Direct Responsibilities**
Responsible for Hardware Asset Management Services, Managing IT infrastructure asset management team with
the Objective of ensuring optimum services across the organization. Responsibility also include 2nd Level support
for new branch/expansion of IT Infrastructure setup and support. Technical coordination with the vendors and
provide assistance to DCX Management team on various initiatives.
- Track all IT assets throughout its lifecycle.
- Maintain Asset Records pertaining to Installations, Movements.
- Maintaining the track of Assets (Desktops, Laptops, Printers, IP Phones and Other IT Assets)
- Tracking IMAC calls and update the same in Asset Tool
- Update of Inward / Outward Excel sheet
- Work with other IT Support team members & Suppliers on Hardware Replacement
- Preparing reports as and when required (MIS Reporting)
- Generation of monthly Hardware Inventory Reports
- Generation of weekly Asset Control Matrix
- Tracking of the entire asset across organization with actual business owner tagged at all times.
- Coordinate for Hardware Asset Management
- Physical Assets Verification activity.
- Disposal of assets as on when required
- Stores re-arrangement on regular basis
- Handling stores and stores activity efficiently
- Ability to learn fast, Good Analytical skills.
- Co-ordination with Users / Technical towers / Stake holders / Vendors - via Phone or Mails (Good
Communication)
- Providing support to customers on any asset related queries
- Coordination and Movement of Assets to and from other locations.
- Fixed Asset Reconciliation Annually with Finance records.

**Contributing Responsibilities**
- Responsible for attracting, retaining and growing a competent and professional IT team,
- Ensures appropriate training and development interventions.
- Conducts timely and transparent appraisals as per BNPP framework.
- Actively manages vertical and horizontal career development of team.
- Supervise PAN India Hardware Asset Management Team.

**Specific Qualifications **(if required)
- A minimum 3 years’ experience along with at least 2 years in Asset Executive.
- Minimum of 2 years’ experience in HAM[Hardware Asset Management]

The individual will be required to have knowledge & understanding of various service / regulatory standards, work
processes & procedures such as ITIL, ISO, Project management etc.

Apply

Education Qualifications

bachelor degree

Minimum Hard Skill Requirements

Excellent analytical skills.

Strong relationship management skills.

Strong management, project management, leadership skills and excellent complex problem solving skills.

Strong writing, communication and presentation skills to audiences of different sizes and levels of seniority.

Must be self-motivated and show initiative in different circumstances and under pressure.

Must be team-oriented and show ability to work well under pressure.

Multitasking ability.

Solid experience in various domains of solutions delivery (BFSI systems) and service delivery (server, network infrastructure and information system security etc.) is preferred.

Basic Knowledge and clear understanding of IT infrastructure on desktops/Thin Clients/Servers/networks.

Ability to comprehend customer’s technology needs.

In-depth understanding of the linkage between financial services, Information

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