Talecaller

3 weeks ago

Lake Town Kolkata West Bengal, India Saraf Worldwide pvt ltd Full time

**Full job description**

The responsibilities will include
- Answering calls and resolving queries about products, services or the company.
- Calling active or old customers to check-in with them and encourage them to use our services while modifying sales pitches in response to customer demand.
- Acquiring and updating an individual's contact details and retaining contact information databases.
- Branch out and find potential customers through telecalling work.
- Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action.
- Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts adhering to organization guidelines.
- Posing questions to comprehend client necessities and close sales
- Create and maintain paperwork or documentation based on the telecalling conversation.

**Requirements**:

- Proven experience as a Telecaller or similar role
- Excellent communication and interpersonal skills
- Ability to build rapport with customers
- Strong sales skills and a passion for selling
- Ability to work in a fast-paced environment
- Good organizational and time-management skills
- Proficiency in MS Office

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹14,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Pay: ₹10,000.00 - ₹14,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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