Telle Caller/customer Service- Female
5 days ago
**Job Title: Telle Caller/ Customer Service Executive
- Female**
**Location: Vashi, Navi Mumbai**
**Experience: 2-4 years**
**Salary: ₹12,000 - ₹15,000 per month**
Role Overview:
We are seeking a dynamic and customer-focused individual to join our team as a Telle Caller/ Customer Support Executive. This role primarily involves calling with our architects to introduce new products and getting in touch with prospective clients from a list provided by the sales team. The position also includes data entry and other tasks as assigned by management.
**Key Responsibilities**:
- Conducting outbound calls to introduce our new products to architects, Carpenters and prospective clients.
- Managing a calling sheet provided by the sales team and ensuring all leads are contacted.
- Handling customer inquiries and providing accurate information about our products and services.
- Performing data entry tasks, including updating customer information and maintaining accurate records.
- Assisting with additional administrative tasks as required by management.
- Ensuring a high level of customer satisfaction through effective communication and problem-solving skills.
- Proficiency in Hindi is a must to effectively communicate with our client base.
**Qualifications and Skills**:
- 2-4 years of experience in a customer support or telecalling role.
- Strong communication skills in both Hindi and English.
- Excellent interpersonal and customer service skills.
- Proficiency in using MS Office and other data entry software.
- Ability to handle multiple tasks and work efficiently in a fast-paced environment.
- High level of attention to detail and accuracy.
- Strong organizational and time management skills.
**Working Days: Monday to Saturday**
**Working Hours: 10:00 AM to 6:00 PM**
Pay: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (preferred)
- Hindi (required)
Work Location: In person
Application Deadline: 30/12/2024
Expected Start Date: 15/12/2024
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