Telle Caller
2 months ago
**Job Brief**
We are searching for a driven and detail
- oriented **Tele caller** to join our team. As a Telle caller who makes phone call to customer, clients or, potential customers or clients on behalf of a company. The purpose of the calls can be to gather information, promote a product or services, or make a sale. The may also known as phone agents or customer service representatives. Tele caller typically use a script or set of guidelines to guide their conversation with customers, and they may use a computer or other technology to track their calls and record information.
Answer customer calls and provides timely and accurate information about our products and services
Respond to customer inquiries and complaints in a professional and courteous manner
Take orders and process payments over the phone
Maintain accurate records of customer interactions and transactions
Make outbound calls to potential customers to promote our products and services
**Roles & Responsibility**:
Handling Inbound & Outbound Calls
Providing information & Assistance
Resolving customer complaints and concern
Maintaining Accurate records
Meeting performance goal
**Skill Requirement**:
Excellent communication skills, both written and verbal
Strong customer service skills and the ability to handle difficult situations with tact and professionalism
Ability to work independently and as part of a team
Comfort with using computers and inputting data quickly and accurately
**Designation**: Tele caller
**Experience**: 1-2 Years
**Location**:Vashi (Navi Mumbai)
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Education**:
- Diploma (preferred)
**Language**:
- English (preferred)
Work Location: In person
Application Deadline: 14/11/2024
Expected Start Date: 12/10/2024
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