Customer Experience Officer

From 1 to 3 year(s) of experience - ₹ Not Disclosed by Recruiter - Thane**Roles and Responsibilities** Role : Customer Experience Officer - Function : Customer Service Work Location - Thane-Mumbai **Primary Responsibilities** Eligibility/Job requirements: **Responsibilities**: - Responsible for interacting with PAN India customers/prospects of Liberty...

nter Custom Internal Posting Description- **Job Role**: - Complete knowledge of RL process and at least basic knowledge of CC and RA Skill - Should have an eye for detail, Ensuring procedural compliance. - Timely Authorization of all request taken by CEC. - Error free financial and non-financial request processing - Call Audits and provide feedback to the...

**Job Role**: - Complete knowledge of RL process and at least basic knowledge of CC and RA Skill - Should have an eye for detail, Ensuring procedural compliance. - Timely Authorization of all request taken by CEC. - Error free financial and non-financial request processing - Call Audits and provide feedback to the CEC officers. - Suggest process...

**CEC - Service Assurance Officer - Department- Customer Experience Center- Location- Thane- Reporting Relationship- CEC - Team Leader - Service Assurance- Position Grade- Assistant Manager/Deputy Manager **Job Role - To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated - Seek advice and escalate...

Data Entry: Accurately inputting and managing data in various systems or databases. Administrative Support: Assisting with paperwork, scheduling, and general office tasks. Record Keeping: Maintaining and organizing company records and documents. Process Management: Ensuring internal processes and workflows run efficiently. Compliance: Adhering to company...

**CUSTOMER CARE SUPPORT (WORK FROM OFFICE)** **AGE LIMIT : 19 TO 32** REQUIRED CANDIDATES FOR REAL ESTATE DOMAIN SHIFT TIMINGS: - DAY ROTATIONAL ELIGIBILITY CRITERIA: REQUIRED CANDIDATE FROM SAME BACKGROUND WITH EXCELLENT COMMUNICATION VERSANT 6 HR ROUND WILL BE CONDUCTED TELEPHONIC FOR FURTHER ROUND CANDIDATE HAS TO BE THERE IN THE OFFICE REQUIRED...

**We are Hiring For Customer service Officer in IIFL Securities** **About Company: - ** IIFL was founded on 18 October 1995, by Nirmal Jain. IIFL is ranked among the top seven financial conglomerates in India and as the top independent financial services firm in India in terms of market capitalization. Today, IIFL Holdings Limited is India's leading...

**CUSTOMER SERVICE (WORK FROM OFFICE )** **AGE LIMIT: - 19 TO 38** **Cigna Renewal Process** **Location - Thane** **Graduate Fresher's can apply** **Good English is must** **Shift Timing - 10 to 7** **1Rotational week off** **Salary - 19k CTC** **Centralized pick up and drop facility from Thane station** **CUSTOMER SERVICE ( WORK FROM OFFICE...

Job Role - To Attend the inbound calls of customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfaction - To identify and convert the opportunities for cross selling (banking product) on customer's call - Responsible for quality communication and customer servicing within laid down productivity and service...

**Job Role Ø To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated Ø Seek advice and escalate the issue to relevant teams Ø Co-ordinate and follow up with support teams for resolution of customer complaints Ø To ensure that customers do not have to approach senior management for resolution...

**Job Role** - Mentor New joinees during OJT - Responsible for new joinees quality control and customer servicing within laid down productivity and service benchmarks - To Assist new people understand the working of the contact center and provide them comfort to approach for any clarification/issue w.r.t knowing people, knowing manager and make them aware...

**We are Hiring For Customer service Officer in IIFL Securities** **About Company: - ** IIFL was founded on 18 October 1995, by Nirmal Jain. IIFL is ranked among the top seven financial conglomerates in India and as the top independent financial services firm in India in terms of market capitalization. Today, IIFL Holdings Limited is India's leading...

**We are Hiring For Customer service Officer in IIFL Securities** **About Company: - ** IIFL was founded on 18 October 1995, by Nirmal Jain. IIFL is ranked among the top seven financial conglomerates in India and as the top independent financial services firm in India in terms of market capitalization. Today, IIFL Holdings Limited is India's leading...

**We are Hiring For Customer service Officer in IIFL Securities** **About Company: - ** IIFL was founded on 18 October 1995, by Nirmal Jain. IIFL is ranked among the top seven financial conglomerates in India and as the top independent financial services firm in India in terms of market capitalization. Today, IIFL Holdings Limited is India's leading...

**Job Information**: Company **Spocto*** Date Opened **11/08/2024*** Job Type **Full time*** Industry **Customer Service*** City **Thane*** State/Province **Maharashtra*** Country **India*** Zip/Postal Code **400708*** **About Us**: Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of...

**JOB SUMMARY: (ONLY FEMALE)** We are hiring a Student Coordinator / Student Relationship Officer to manage student queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when an individuals are frustrated...

**International customer service Experience Thane Excellent communication** They will be speaking with the doctors to solve queries and complaints related to orthopaedic shoes which are used by patients diagnosed from diabetes. **Hsc/ Grad - Minimum 6 months - 1 year international bpo experience is mandate.** Rounds of Interview: HR - Amcat - VNA -...

Education qualification: Bachelor’s Degree **Salary**: Up to ₹18,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person **Speak with the employer** +91 8169452830

Responsibilities: Handle Many Inbound And Outbound Calls To International Clients. Identify The Needs Of Customers and Ensure You Follow The Proper Process And Call Flow Provided By The Company For Uniformity. Also, Well Read On Company Policies And The Website For FAQs Or Policy Related Answers. Maintain Good Relation With Prospect Clients. Meet Personal...

Education qualification: Bachelor’s Degree **Salary**: Up to ₹18,000.00 per month Schedule: - Day shift Work Location: In person