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Customer Solutions Design Professional

1 month ago

Bengaluru, India BT Group Full time

Customer Solutions Design Professional

**Job Req ID**:23744**Posting Date**:3 Nov 2023**Function**:Customer Service**Location**:12 Bannerghatta Road, Bengaluru, India**Salary**:Competitive- Job Req ID:
- Posting Date:
- Function:
- Location:
- Salary:
**Why this job matters**
What;
- Grow the Business
- Create new opportunities
- Develop the ecosystem
- Deliver new revenue lines
- Margin improvement and optimisation
- How;
- Designing cost effective solutions for platform and client
- Collaborate across multiple geographies and internal boundaries
- Collaborate within Radianz Platform & Service Design to
- test and use capabilities of different platform approved CPEs and core/distribution devices & software
- review and support standard designs and incorporate solutions to standard solutions
- Improve ways of working showing a clear understanding of current business challenges to control/reduce cost and drive re-use
- Demonstrating technical SME in functional area
- Operating within an efficient Design Lifecycle
- Complex Solution requirements, definition and engineering
- Post go live support
- Pre and post-Sales support

**What you’ll be doing**
- Be creating and aligned with the business Technology and Product roadmaps, creating innovative inputs and deliverables, relevant and ground-breaking
- Engage with business and clients alike to capture requirements that form new business and Product/Solution and engineering opportunities
- Develop technology into products and capabilities
- Create re-use strategies or define new to efficiently drive the C2M and L2C journeys
- Creating High and Low Level Designs
- Vendor/Supplier evaluations & testing from a technology perspective
- Creating and/or delivering/managing certification plans
- Virtual team working
- May directly manage a small team or individual
Skills required for the job
- Design engineering processes
- Solution Design acumen
- Design engineering principles including test case construct and execution
- Prioritisation of tasks based on business priorities
- Ideally Cisco/security/Cloud qualified to a medium/high level, CCIE/CCNP AWS SOLA, RHEL etc
- High self-management across multiple work streams and dependencies
- Basic knowledge/understanding of DevOps/DevNet technologies
Connected leaders behaviours
Connected Leaders behaviours that are most suitable to the job. Refer to the Connected Leaders site on the Academy for more information.
- Solution Focussed Achiever
- Commercial Thinker
- With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.- We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.- We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.- As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.**A FEW POINTS TO NOTE**:

- Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.**DON'T MEET EVERY SINGLE REQUIREMENT?

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