Customer Communications Assistant(Female Only)
3 weeks ago
Responsibilities include
Addressing customer inquiries, resolving issues, and providing information about products and services. These professionals must offer effective support, maintain product knowledge, and ensure prompt response times. They gather customer feedback, analyze complaints, and contribute to improvements in service. Customer Communication Executives also play a role in cross-selling and upselling, enhancing customer relationships, and complying with policies and regulations. Maintaining records, providing training, and producing regular reports on communication performance are essential aspects of this role. Their efforts are vital for fostering customer satisfaction, loyalty, and overall business success.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Speak with the employer**
+91 9501168844
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