Customer Communications Assistant

7 months ago


Chandigarh, India Tech junkies Pvt ltd Full time

Responsibilities include

Addressing customer inquiries, resolving issues, and providing information about products and services. These professionals must offer effective support, maintain product knowledge, and ensure prompt response times. They gather customer feedback, analyze complaints, and contribute to improvements in service. Customer Communication Executives also play a role in cross-selling and upselling, enhancing customer relationships, and complying with policies and regulations. Maintaining records, providing training, and producing regular reports on communication performance are essential aspects of this role. Their efforts are vital for fostering customer satisfaction, loyalty, and overall business success.

**Job Types**: Permanent, Full-time, Fresher

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Speak with the employer**
+91 9501168844



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