Billing Executive
4 months ago
**Client Billing**:
- Generate invoices accurately and in a timely manner based on attendance received from area officers. Follow and obey billing cycles.
- Ensure that all billable services are properly documented and billed according to the agreed-upon terms and conditions.
- Make ensure that invoices are received by the clients by acknowledgement.
- **Record Keeping**:
- Maintain comprehensive records of all billing transactions, including invoices, payments, and adjustments.
- Keep track of client billing information, and payment schedules to ensure accuracy and compliance.
- **Billing Systems Management**:
- Utilize billing software or systems to streamline the billing process and maintain accurate records.
- Troubleshoot any issues with billing systems and ensure they are functioning properly to facilitate smooth billing operations.
- Maintain PO received from the clients and refer at the time of billing.
- **Client Communication**:
- Communicate with clients regarding billing inquiries, discrepancies, and payment reminders.
- Address client concerns or questions regarding invoices, payment terms, and billing processes in a professional manner.
- **Revenue Reconciliation**:
- Reconcile billing records with financial statements to ensure accuracy and identify any discrepancies.
- Collaborate with the finance department to resolve any discrepancies and maintain the integrity of financial data.
- **Reporting**:
- Prepare regular reports on billing activities, including revenue projections, outstanding balances, and aging accounts receivable.
- Send E-mail reminder of outstanding to clients & area officers. Take follow-up on over dues outstanding from area officers.
- Provide insights and analysis on billing trends, client payment behaviours, and revenue performance to support decision-making.
- If the attendance is not received on time than report to VP Operations.
- **Compliance**:
- Ensure compliance documents to be attached with invoices raised on the clients.
- Forward deficiency in compliance documents with the concern department.
- **Team Collaboration**:
- Collaborate with cross-functional teams such as sales, operations, and finance to ensure alignment on billing processes and resolve issues effectively.
- Provide support and assistance to colleagues as needed to achieve departmental goals and objectives.
- **Process Improvement**:
- Identify opportunities for process improvements in billing operations to enhance efficiency, accuracy, and customer satisfaction.
- Implement best practices and recommend changes to billing procedures or systems to optimize workflows and reduce errors.
- **Customer Service**:
- Provide excellent customer service to clients regarding billing inquiries, disputes, or requests for adjustments.
- Build and maintain positive relationships with clients by addressing their billing-related concerns promptly and professionally.
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- Billing: 2 years (preferred)
Work Location: In person
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