Training & Documentation Officer

3 weeks ago


Bengaluru, India QuestAlliance Full time

Published 2023-04-27

**Roles and Responsibilities**:
**Content Development**
- Document secondary information, policies, program and relevant best practices.
- Develop and customize relevant content & support in the conceptualization of framework development including content, design, toolkit, and process for the program.
- Develop and customize relevant content for EWS based on field insights
- Support in the conceptualization and support the framework development including content, design and process for the program
- Support in creating content for toolkit, digital (whatsapp, voice messages) and non-digital follow up triggers for the different stakeholders

**Training & Capacity Building**
- **Co-**Design, anchor and Implement cascade mode of training with SRG, ARP, HM & teacher.
- Work with the master trainer group at state/district level and hand hold them for knowledge transfer.
- Synthesize insights from training into meaningful and actionable steps. Bring in field insights into the capacity building design and review.
- Guide implementation team to compile training reports received from training and field implementation team and share concise and compelling documents.
- Build capacity of the District Officers for effective delivery of the training program and make them understand the content/ curriculum.
- Participate in state level training programs, workshops, meetings.

**Program Facilitation**:

- Facilitate workshop at district and state level for Government Engagement.
- Participate in all the training sessions and design workshops. Facilitate relevant sessions during training and workshops.
- Co-design workshops and webinars that are reflective and help various stakeholders to move towards being change agents in the government education system.
- Co Design workshop and curate resource materials for the stakeholder
- Identifying and capture the best innovation ideas / good practices during project period and supporting in incubating those ideas.
- Conduct field visits to field locations to capture insights from stake holders.

**Documentation and Qualitative Research**
- Design, Anchor and Implement all the documentation activities for the Projects.
- Design Field Insights to support design, development and continuous improvement of EWS program design, processes and content.
- Synthesize the training data into meaningful and actionable insights
- Prepare Reports and Communicational Material based on findings and insights
- Create concise and compelling research documents including research plans, guides, results documentation, reports etc.
- Provide major update for social media platform of the organization on major events and program.

**Framework Development**
- Demonstrate good understanding of the design thinking process.
- Capture and Document Secondary information, policies, program and best practices relevant to EWS
- Able to conceptualize and lead the framework development including content, design and process for the program
- Support in creating content for toolkit, digital (whatsapp, voice messages) and non-digital follow up triggers for the different stakeholders
- Help stakeholders in design and execution of projects at various levels that would address the issues of Educational challenges

**Monitoring and Reporting**
- Providing regular written and verbal reports tracking progress against the work plan and implementation schedules.
- Support in developing appropriate M&E tools for reporting
- Ensuring all the program report including case studies, photographs reaches are consolidated at the stipulated time
- Prepare and Document Monthly and Quarterly Report

**Others**
- Implementing all relevant activities.
- Participating in team meetings and reviews, staff engagement activities.
- Seeking regular capacity building support from team.
- Adhering to all the finance and HR policies of the organization.
- Upholding the values of Quest Alliance.
- Other duties as required. Occasionally working on weekends and holidays for which compensatory leave can be taken.

**Deliverables**:

- Develop and Test EWS framework - Content, System and Processes
- Test Tools and Processes in the field for EWS. Capture, document and share data, Insights from different stakeholders.
- Conduct and Document Training Need Analysis
- Conduct and Document All Stakeholder Capacity Development Activities including team (District, Block and Schools)
- Develop and Revise EWS framework, content, manual, tools and processes based on field insights
- Develop and Implement Training related M&E framework, Design and Tools
- Share all reports and data as per schedule

**Qualification**:

- A Master’s degree in Social Work/Rural Management or other development disciplines, with 2-3 years of work experience preferably in the Education sector
- Good communication skills in English and Hindi
- Ability to draft compelling reports grounded in data
Ability to train facilitators and youths in the vocational training progr



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