Service Adviser

6 months ago


Jaipur, India Modern Culture Jewellery Full time

Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled.

Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information required to provide excellent service.
- Manage and oversee the dealership’s workflow and schedule
- Call customers to advise them about service changes or car pick-up times
- Maintain positive customer relationships to ensure repeat business
- Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car

Requirements and skills:

- Proven work experience as a Service Advisor or similar role
- A strong understanding of automotive technology and the automotive industry
- Proficiency with industry-specific software
- Excellent customer service, interpersonal and communication expertise
- Strong organizational, decision-making and problem-solving skills
- Good Knowledge of customer, having good personality

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

**Experience**:

- 2year: 1 year (preferred)

Ability to Commute:

- Jaipur, Rajasthan (required)

Ability to Relocate:

- Jaipur, Rajasthan: Relocate before starting work (required)

**Speak with the employer**
+91 9257015115



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