Fresher Customer Care Executive

2 weeks ago


Ahmedabad Gujarat, India PCB Power (Circuit Systems India Ltd) Full time

Greetings from Circuit Systems (India) Limited/PCB Power

We are hiring Customer Care Executive (Technical)

Qualification Required: - Any UG Graduation (Electronics & Communication / Electrical / Electronic degree is a preferred)

Skill Set Required: - **Great Verbal & Written Communication Skills**

Position : Customer Care Executive/Technical Sales Support Executive

Experience : 0-3 Years(Freshers can also apply)

Location:

- Ahmedabad

Job Responsibilities
- Provide Pre-sales technical assistance, services and products education.
- Work on sales support services and provide technical and commercial back up as required.
- Support marketing activities by attending trade shows, conferences and other marketing events.
- Generate and process new sales leads, inquiries and purchase orders as necessary.
- Follow up with customers to make sure that they are satisfied with a particular product or service.
- Experts attention to detail, as customers may have the same problems; reports the problems as necessary.
- Deal with any customer complaints and resolves the issue as necessary
- Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery
- Provides hands on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management
- Solicit cross-selling and up-selling opportunities within the customer care experience.
- Take the extra mile to engage the customer

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹17,000.00 - ₹23,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Application Question(s):

- Are you able to speak & write in English?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)

**Location**:

- Ahmedabad, Gujarat (required)

Work Location: In person

**Speak with the employer**
+91 6358858274
Expected Start Date: 03/06/2024



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