Operations Intern
3 months ago
Join us at The Language Network and be a part of our journey in transforming language learning experiences globally
**About The Language Network**
The Language Network is an innovative online platform dedicated to language learning for all ages—kids, teens, and adults. We provide certified training for competitive and proficiency exams in English, French, German, Spanish, Mandarin, Japanese, and Korean. Leveraging our in-house portal and creative content, we ensure a seamless learning experience with an internationally recognized curriculum and expert trainers. Having successfully trained over 5000 students from India, France, Canada, and the US, we are now expanding and looking for passionate professionals to join our team.
**Designation**:Operations Intern
**Type**: Work from Office
**Location**: Chembur, Mumbai
**Timings**: 10:00 am to 6:30 pm
**Key Responsibilities**:
**Meeting Coordination**: Facilitate the creation and distribution of meeting links for various engagements.
**Documentation Management**: Provide study materials, forms, and links for students and trainers before and after each batch.
**Client Support**: Collect and address client queries, coordinate with the core team, follow up on issue resolution, and act as an efficient liaison between trainers and students.
**Demo Organization**: Arrange demonstrations for prospective language trainers specializing in spoken English, IELTS, Korean, Japanese, French, Spanish, Mandarin, and German.
**Planning & Scheduling**: Develop monthly plans and calendars, and oversee online meeting scheduling and monitoring as needed.
**Document Organization**: Manage Google Drive folders, organize documents, and maintain the cleanliness of Sheets.
**Client Communication**: Ensure clients receive necessary receipts, letters, certificates, materials, and acknowledgments for each batch’s essentials.
**Client Engagement**: Engage with existing clients to explore and suggest upgrade opportunities.
**Desired Skills and Qualifications**:
Proficiency in MS Office
Excellent organizational skills
Strong analytical and problem-solving abilities
Effective client relationship management
Proficiency in English (both spoken and written)
Networking capabilities and interpersonal skills
**How to Apply**:
If you are enthusiastic about working in the ed-tech space and meet the qualifications outlined above, we would love to hear from you. Please submit your resume and a brief cover letter detailing your interest in the role and how your skills align with our requirements.
**Job Types**: Full-time, Internship
Contract length: 6 months
Work Location: In person
Application Deadline: 05/09/2024
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