Account Opening Central Team

2 weeks ago

Chennai, India DBS Bank Full time

**Position Title**:KYC specialist

**Department**:IBG4

**Reports To: Head - Partnership**

**Job Purpose** (In a brief, specific one or two-sentence statement, answer the questions: "Why does this position exist?" and "What is it expected to accomplish?")

The position is there to provide KYC documentation to Business and Operations Unit to process current account opening as well as support in post-opening activities.

**Key Accountabilities** (List the expected end results or KPIs that the job holder is expected to achieve for this job. Do not list more than 5)
- Fulfil all responsibilities in relation to:

- Preparation of KYC docs
- Pre-luminary Checking up of filled documents
- Initiating and follow up with Legal and FCSS for exceptions
- Perform miscellaneous activities related to account opening
- To liaise with RMs and customers for various documents/exception tracking.

To process and input data for account opening

**Job Duties & responsibilities** (List the principal duties. Use concise statements that provide a clear understanding of the level of responsibility, complexity, creativity and analysis performed in this position.)
- Prepare documents for IBG 4 customers in accordance to approved KYC guidelines of the Bank and regulators based on the Master KYC policy which standard clauses have been determined by Group Legal and Product Owners.
- Review the documents submitted
- Prepare and update template for in-house systems in accordance with approved guidelines and liaise with COO/ops team for completing the process
- To support Sales team to ensure there is negligible dependency on sales team for completion of docs
- Provide valuable feedback to business heads on the quality of submission
- Liaising with internal sales team/stakeholders to complete timely completion
- Follow up with RM/Customer on closure of various exception items/deviations etc.
- Follow up with ops on timely closure of exceptions upon submission
- Assist RM to follow-up with customers
- Timely preparing the relevant dashboard for tracking productivity

**Required Experience**
- Preferable experience of 5 years in similar role of back office operations/documentation with other bank/NBFC

**Education / Preferred Qualifications**

The job holder needs to be at least graduate in the Commerce stream. Preferred a post graduate. Basic knowledge of MS Office and basic understanding of KYC.

**Core Competencies**
- Job Knowledge: The job holder needs to have thorough job knowledge of documentation and various corporate bank products and needs to know as to what is expected from him/her.
- Organizing Skills: The job holder needs to be organized so as to enable him to meet the conflicting deadlines.
- Proactive: To understand the system implementations and grasp the changes faster.
- Communication Skills: The job holder needs to have effective verbal as well as written communication skills.

Interpersonal Skills: The job holder needs to liaise with various stake holders including but not limited to RMs, CCU, Legal Compliance, Finance teams.

**Technical Competencies**
- The job holder needs to have the Basic knowledge of MS Office and various systems used by credit services.

**Work Relationship**
- To work with:

- Internal: Head Partnership, Product Team, Relationship Managers, COO, Ops, Tech teams
- External: Customers

**DBS India - Culture & Behaviors**
- Purpose-Driven (Creates impact beyond banking. Clearly links decisions and actions to DBS strategic direction. Consistently acts with integrity)
- Sees big picture: Takes care to serve and delight direct customers well and finds the best solution for them within the boundaries of their responsibilities.
- Thinks strategically: Can articulate the connection between the work they do and organisation's purpose.
- Builds trust with customers and colleagues: Always seeks to do the right thing
- Relationship-led (Collaborates to win for DBS. Build productive partnerships with customers and colleagues.)
- Focuses on customers: Responds to requests for support if asked
- Collaborates widely: Support immediate teammates
- Innovation (Embraces change to add value. Encourages others to experiment and take appropriate risks.)
- Leads Change: Seeks to improve processes within scope of role.
- Thinks Laterally: Looks for new ideas to improve individual performance.
- Decisive (Thinks, Acts, Owns. Holds self and colleagues accountable for achieving results.)
- Sets High Standards: Exercise responsibilities within boundaries of role and delegations.
- Meets Commitments: Meets individual performance targets.
- Everything Fun (Creates opportunities to acknowledge others and celebrate success.)
- Acknowledges Success: Takes personal responsibility for having and generating fun
- Inspires the team: Participates in celebrations and social events when invited

**Primary Location**: India-Tamil Nadu-Chennai Main-eLVB

**Job**: Operations

**Schedule**: Regular

**Employee Status**:
Full-time
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