Guest Relation Executive

3 weeks ago


Noida Uttar Pradesh, India Propacity PropTech Pvt. Ltd. Full time

**What We Do**:
Propacity is one of India's fastest-growing prop-tech companies. Founded in 2021, in 3 years - Propacity has empowered over 100+ real estate developers and 5000+ brokers in 18+ cities in India - improve, evolve, and scale faster

We’ve built an integrated tech ecosystem that is leveraged by top real estate stakeholders (builders and brokers) to supercharge sales, simplify complex operations, get unique market insights, replace exExcelorkflows, and deliver a unique customer experience.

We're a team of ex-consultants, technology, and real estate operators - with proven experience in building high-growth companies. Now in this journey, we want to build India’s largest prop-tech company and are backed by India’s top VCs (Good Capital, Inuka Capital) and 30+ angels - including unicorn/unicorn founders & CXOs from tech, finance, and real estate.

**Vision 2030**:
We aim to become the go-to choice for every Indian homebuyer, making real estate transactions trustworthy, easy, and seamless through Propacity-powered developers and brokers. As India's real estate market grows from $250B to a $1T economy by 2030, our mission is to organize, streamline, and bring trust to an industry where India invests their entire life savings.

**Key Responsibilities**:

- Greet and assist clients in a friendly and professional manner. Provide information about properties, services, and the buying/renting process.
- Build and maintain strong relationships with clients, ensuring their needs are understood and met.
- Schedule and conduct property tours for clients, highlighting key features and benefits.
- Maintain accurate records of client interactions and feedback in the CRM system.
- Organize and assist with client events, open houses, and community outreach initiatives.
- Address any client issues or concerns promptly and professionally.
- Ensure a positive experience for all clients throughout their real estate journey.

**Qualifications**:

- Bachelor’s degree in hospitality, business, real estate, or a related field is preferred.
- Proven experience 1 years in customer service or client relations, preferably in real estate or hospitality.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- A passion for real estate and a commitment to providing outstanding service.

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift

**Experience**:

- Hospitality: 1 year (required)

Work Location: In person



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