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System Administrator
2 weeks ago
**Job description**
**A. Customer Support (10% of the time)**:This position involves fielding calls about reports of wrongdoing and ethical concerns. Additionally, the role requires some collaboration with other teams to help them achieve their project goals. You'll be responsible for gathering information through conversations or written communication, ensuring everything is meticulously documented. This will be a small but important part of the job.
**B. Desktop/Systems Support (90% of time)**:
- Respond to user issues calls regarding hardware, software, and network issues.
- Troubleshoot and diagnose technical problems.
- Install, configure, and maintain desktop hardware and software.
- Perform new user setups and data migration.
- Document technical resolutions and maintain accurate knowledge base articles.
- Escalate complex issues to senior IT staff.
**C. Desired Profile**
Graduates in any stream with 2+ years of experience in desktop/customer/systems support roles with fluency in **Tamil and/or Kannada, (Additional languages are an added advantage). Can read and speak in Tamil and/or Kannada along with proficiency in English.**
Should have good English and Tamil/Kannada language skills
**D. Experience**
Minimum 2 Years
**E. Role**
Associate/Senior Associate
**F. Employment Type**
Full Time, Permanent Job
**G. Education**
UG - Any Graduation
**Timings**:
10:00 am to 7.00 pm 6 days a week.
This is **not** a remote working position (Only Saturday will be Work from Home)
**H. Location** - Waghle Estate, Thane, Mumbai
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9987529607
Application Deadline: 15/07/2024
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