Customer Service Officer
2 months ago
As a Customer Care Executive, your primary responsibility is to ensure customer satisfaction and handle customer inquiries, requests, and concerns
- You will be the frontline representative of the company, interacting directly with customers and providing them with support and assistance
**Responsibilities**:
- Issue resolution: Identify and address customer concerns, complaints, or issues promptly and effectively, aiming for a satisfactory resolution.
- Product knowledge: Develop a deep understanding of the company's products or services to provide accurate information and assistance to customers.
- Order processing: Assist customers with placing orders, processing returns or exchanges, and resolving any order-related issues.
**Job Types**: Full-time, Fresher
**Salary**: ₹9,526.42 - ₹18,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (preferred)
Ability to Commute:
- Noida, Uttar Pradesh (required)
Ability to Relocate:
- Noida, Uttar Pradesh: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9355442739
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