Voice Process Executive
3 weeks ago
Voice Process Executive (fresher -1 year)
**Responsibilities**:
- Provide accurate information and assistance to customers
- Resolve customer complaints and escalations in a professional manner
- Maintain customer records and update information in the system
- Identify and escalate priority issues to the appropriate team
- Achieve individual and team targets for customer satisfaction and productivity
Skills Required
- Excellent verbal and written communication skills in English
- Strong customer service orientation
- Fluent in English
- Active listening
- Attention to detail
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹21,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Monday to Friday
- Night shift
- US shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Fluent English (preferred)
**Location**:
- Mohali, Punjab (preferred)
Shift availability:
- Night Shift (preferred)
Work Location: In person
**Speak with the employer**
+91 9878166270
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