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Voice Process-international
2 months ago
**Job description**
**US Voice
- International;(Freshers)**
**Location: Mohali**
**Roles & Responsibilities:
- **
- Handle incoming calls or chats to address customer queries
- Identify customer needs and determine solutions
- Offer accurate information about products and services
- Respond to customer complaints and develop solutions
- Record details of customer interactions, transactions, inquiries, and other information
- Update customer information including contact information and purchasing preferences
**Skills Required:
- **
- Excellent communication and active listening skills
- Demonstrated knowledge of customer service principles and practices
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹21,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Monday to Friday
- Night shift
- Weekend availability
Application Question(s):
- What is your current ctc?
- What is your salary expectation?
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Fluent English (preferred)
Shift availability:
- Night Shift (preferred)
Work Location: In person
**Speak with the employer**
+91 9056770460
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