Customer Care Executive for Outbound Voice
1 week ago
**We are hiring for Customer Service Executive - Voice for Teleperformance in Gurgaon (Work from office).**
**Call **HR **at **9903307473**.**
**Shift timing : 9:30AM to 6:30PM**
Working days**:6 days a week**
Week-off: 1 day a week (rotational off)
**Salary: Upto 19K (In hand)**
**Experience Required: Minimum 6 months to 1 year in International BPO**
**Job description:
- **
**Key Responsibilities**:
**1. Customer interaction**:
- Providing accurate information regarding products, services, and policies.
- Handling and resolving customer complaints or issues with empathy and efficiency.
**2. Problem resolution**:
- Investigating and resolving customer problems and concerns promptly.
- Escalating complex issues to the appropriate department or supervisor as needed.
- Documenting customer interactions and solutions for future reference.
**3. Product knowledge**:
- Staying informed about product features, specifications, and promotions.
- Providing product recommendations based on customer needs and preferences.
**4. Communication**:
- Collaborating with other team members and departments to share customer feedback and insights.
- Communicating effectively with team members to ensure a seamless customer experience.
**5. Customer feedback**:
- Gathering and analyzing customer feedback to identify trends and areas for improvement.
- Collaborating with the management team to implement changes that enhance customer satisfaction.
**6. Adherence to policies and procedures**:
- Ensuring compliance with company policies and procedures.
- Staying updated on industry best practices and customer service trends.
**PROCESSES:
- **
**RBL Inbound Process **:Inbound sales process
**SBI Inbound Process **:Inbound sales process
- **Salary upto 19K**:
- Any graduate / under graduate
- Fresher/ Experienced
- Good communication skills
- Language: English, Proficient in the languages.
- Looking for immediate joiners.
**Aadhaar number mandatory.**
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹19,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental Pay:
- Performance bonus
Work Location: In person
-
Customer Care Executive
1 week ago
Gurugram, Haryana, India Orangeshark Full timeJOB Discription: Brief Description: - The position of call centre agent (inbound & outbound) consists of being the first line of contact for users with Road Side Assistance/Medical Assistance/Health Assistance. We are searching for a polite, professional call centre representative to work closely with other team members to provide outstanding service by...
-
Customer Care
2 weeks ago
Gurugram, Haryana, India Saaha HR Full time**Job description** **Customer Support/Care Voice Process || No target || Work life balance (Only Graduates Can Apply), Max age require - 33 Yrs) ||Gurgaon.** Urgent requirement of **Customer Care Executive** for domestic process (WFO) - in Gurgaon with one of the leading hospital in operation control center (Domestic BPO/Contact Center). Experience 0- 6...
-
International Customer Care Voice
4 weeks ago
Gurugram, Haryana, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 1 year Customer Care experience for ITES Company based out of Gurgaon -**: - Provide L1 Level Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...
-
International Customer Care Voice
3 weeks ago
Gurugram, Haryana, India KVC CONSULTANTS Full time**zRoles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 1 year Customer Care experience for ITES Company based out of Gurgaon -**: - Provide L1 Level Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...
-
International Customer Care Voice
2 weeks ago
Gurugram, Haryana, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 1 year Customer Care experience for ITES Company based out of Gurgaon -**: - Provide L1 Level Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...
-
International Customer Care Voice
2 weeks ago
Gurugram, Haryana, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 1 year Customer Care experience for ITES Company based out of Gurgaon -**: - Provide L1 Level Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...
-
International Customer Care Voice
1 week ago
Gurugram, Haryana, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 1 year Customer Care experience for ITES Company based out of Gurgaon -**: - Provide L1 Level Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...
-
International Customer Care Voice
1 week ago
Gurugram, Haryana, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 1 year Customer Care experience for ITES Company based out of Gurgaon -**: - Provide L1 Level Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...
-
Customer Care Executive
3 weeks ago
Gurugram, Haryana, India Al- fahad Full timeJob Title - Customer care executive **Responsibilities**: - Manage inbound and outbound calls in a timely manner. - Proper communication while handling the call. - Identify customers’ needs, clarify information, and provide solutions. - Handle customer complaints, provide appropriate solutions, and follow up. - Keep records of all conversations in our...
-
Customer Care Executive
2 weeks ago
Gurugram, Haryana, India Aerial Telecom Solution Full timeHiring for Customer Care Executive. Should be graduates and communication should be excellent Domestic Voice Process 6 days working, Early Morning Shift 7 AM **Job Types**: Full-time, Permanent **Salary**: Up to ₹23,000.00 per month **Benefits**: - Life insurance - Paid time off Schedule: - Day shift - Morning shift Supplemental pay types: -...
-
Customer Care Executive
2 weeks ago
Gurugram, Haryana, India Digital Dots Full time**Role & Responsibilities: Customer** Care Executive :International Voice Process Location - Gurugram, Sector 18 Work Mode - From Office. - Must have excellent command in English and good communication skills. - 5 days working with rotational shift and 2 days rotational off. - Shift duration of 9 hours including 1 hour break. - Casual leaves won't be...
-
Customer Care Executive
2 weeks ago
Gurugram, Haryana, India Boost Tech Full timeTechnical Support Executive Job Duties: 1. Handling Calls: - Managing a high volume of inbound and outbound calls via IVR (Interactive Voice Response) in a timely and professional manner. 2. Communication: WhatsApp. 3. Customer Service: - Identifying customer needs, addressing complaints, and offering suitable solutions. 4. Escalating Issues: -...
-
Int. Customer Care Blended Chat+voice
2 weeks ago
Gurugram, Haryana, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 1 year Customer Care experience for ITES Company based out of Gurgaon -**: - Provide L1 Level Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...
-
Customer Care Executive
2 weeks ago
Gurugram, Haryana, India Hirebloc Ventures Pvt Ltd Full time**Job Title: Customer Care Executive** **Location**: Gurgaon, Sector 28 **Company**: HireBloc venture pvt.ltd. **Salary**: ₹25,000 per month **Experience**: 6 months to 2 years (Freshers also welcome) **Position**: Immediate Joiner **Position Overview**:As a Customer Care Executive, you will be the first point of contact for our customers, addressing...
-
Customer Care Executive
1 week ago
Gurugram, Haryana, India Hemped Souls International LLP Full timeCompany Name: - MV Trading Startup Position: Outbound Sales - International US Voice Process Location: Gurgaon, India Shift: Fixed shift from 9:00 PM to 6:00 AM IST Days Off: Saturday and Sunday are Fixed off Key Responsibilities**:Handle outbound calls to and from US customers regarding retail products.** Assist customers with inquiries, provide...
-
Gurugram, Haryana, India Ujobs Consulting Full timeWe are hiring Customer Care Executives (International) in Gurugram. Education: - 12th to Any Graduate Age: - 18 to 35 Years Night shift 5 or 6 days working Cab Facility Job Responsibilities To Handle International Clients (Voice) To resolve customer inquiries. To Maintain the database in the System. HR Connect-9560932363 Pay: ₹21,000.00 -...
-
International Customer Care
2 weeks ago
Gurugram, Haryana, India Eserv Consulting Full timeCustomer Care Executive - International Voice Process Minimum 6 month experience in BPO sector mandatory. Location - Gurugram, Sector18 Preferred Profile: - Must have minimum 6 months of experience in BPO sector with valid documents such as offer letter, relieving/experience letter and last 3 months salary slip. - Must have good communication skills. -...
-
Customer Care Executive
1 week ago
Gurugram, Haryana, India Maynor Consulting Full timeAs a Customer Care Executive, you will be responsible for providing excellent customer service through inbound and outbound calls. You will handle customer inquiries, resolve issues, and ensure customer satisfaction. This role requires effective communication skills, strong problem-solving abilities, and a customer-centric approach. **Responsibilities**: -...
-
Customer Care Executive-excellent English
2 weeks ago
Gurugram, Haryana, India Digital Dots Full time**Job description** **Job Title: Customer Care Executive (International Voice Process)** Location: Gurugram **Education: Only Graduate** Age: 21 to 30 Years Shift: Night shifts available Working Days: 6 days a week Benefits: Cab Facility **Responsibilities**: Handle international and domestic clients through chat support Resolve customer inquiries...
-
Customer Care Executive-international
2 weeks ago
Gurugram, Haryana, India Eserv Consulting Full timeWe are hiring Customer Care Executives (International) in Gurugram. **HR- 9355510911** Education: - 12th to Any Graduate Age: - 18 to 29 Years 6 days working Job Responsibilities To Handle International Clients (Voice) To resolve customer inquiries. To Maintain the database in the System. **HR- 9355510911** Pay: ₹21,000.00 - ₹35,000.00 per...