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Jr. Operations Executive
1 week ago
**Junior Operations Executive** responsible for managing a chain of retail stores selling both online and offline:
# Junior Operations Executive Job Description
As a **Junior Operations Executive**, you will play a crucial role in ensuring the smooth functioning of our retail operations. Your responsibilities will include:
1. **Store Operations Management**:
- Oversee day-to-day activities across multiple retail stores.
- Coordinate with store managers and staff to ensure efficient operations.
- Monitor inventory levels, stock replenishment, and product availability.
- Implement processes to enhance productivity and customer satisfaction.
2. **Online and Offline Integration**:
- Bridge the gap between online and offline retail channels.
- Collaborate with the e-commerce team to synchronize inventory, pricing, and promotions.
- Ensure a seamless customer experience across both platforms.
3. **Inventory Control and Supply Chain**:
- Manage inventory levels, including stock transfers between stores.
- Work closely with suppliers to maintain optimal stock levels.
- Monitor product demand and adjust inventory accordingly.
4. **Staff Training and Development**:
- Train store staff on operational procedures, customer service, and sales techniques.
- Foster a positive work environment and encourage teamwork.
5. **Quality Assurance and Compliance**:
- Ensure compliance with company policies, safety regulations, and legal requirements.
- Conduct regular audits to maintain quality standards.
6. **Data Analysis and Reporting**:
- Analyze sales data, footfall, and other performance metrics.
- Generate reports for senior management to inform decision-making.
7. **Customer Service Enhancement**:
- Address customer complaints and resolve operational issues promptly.
- Implement strategies to improve customer satisfaction and loyalty.
# Requirements:
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Strong organizational and communication skills.
- Proficiency in using retail management software.
- Ability to work collaboratively with cross-functional teams.
If you're detail-oriented, proactive, and passionate about retail operations, we'd love to have you join our team
Pay: From ₹45,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- Operations: 1 year (preferred)
- total work: 1 year (required)
Work Location: In person
Expected Start Date: 01/07/2024
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