Gobiz Customer Service Expert

3 days ago

Bengaluru Karnataka, India ANZ Banking Group Full time

**Req ID**: 59369
**Department**: AR Customer Services Ops Business Owners
**Division**: Australia Retail
**Location**: Bengaluru
About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying their home, building a business or saving for things big or small.

Customer Service Experts (CSEs) work together in customer value teams to deliver outcomes for ANZ’s small business customers, supporting their lending and credit requirements as well as servicing their day to day banking needs. Working in self-organising teams, our CSEs are focussed on:
Self-development to continually improve their own ability and the capability of the team to better service our customers along the operations value chain.
Build and grow relationships within their value team and the business to broaden their operational knowledge and expertise.

What will your day look like
Conducts checks before processing, ensuring all documents' details are accurate and properly verified (where applicable)
Provide a high level of customer service by accurately dealing with all enquires in a friendly and timely manner.
Provide an integrated service to customers & stakeholders. Makes self available to deal with problem issues.
Develop and implement improvement and change initiatives which provide measurable business benefits
Target Service Level Agreements (SLAs) are consistently met.
What will you bring?
Minimum 5+ years experience.
Your ability to empathise with our customers and passion for getting things right for them, every time.
Enthusiasm to keep your customer value team operationally fit, to ensure we are where our customers need us most.
Ability to identify and resolve obstacles, and a curiosity to trial new process or approaches to optimise your team’s performance and continuously improve service to our customers.
Your ability to work with others to help your team grow.
A desire to work hard and well with others in a manner that is consistent with our Business Owners principles, and ANZ’s purpose and values.
A commercial acumen that balances the needs of our customers, our people and our stakeholders.
So, why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

Job Posting End Date

16/02/2024, 11.59pm, (Melbourne Australia)

  • Customer Service Executive

    3 weeks ago

    Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full time

    Hi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...

  • Customer Service Representative

    3 weeks ago

    Bengaluru, India Quick customer electronic service Full time

    Customer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...

  • Customer Care Agent

    3 weeks ago

    Bengaluru, India 247 customer service Full time

    Hiring for International Voice Process for USA, UK and Australia shifts. For further information contact DIWAKER - 8073842848 **Job Types**: Full-time, Fresher **Salary**: From ₹17,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Provident Fund Schedule: - Rotational shift - UK shift - US shift Supplemental pay types: -...

  • Customer Service Executive

    2 weeks ago

    Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full time

    CSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...

  • Customer Support Associate

    3 weeks ago

    Bengaluru, India Awign Expert Full time

    **About Awign Expert**: Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale EnterprisesWe are a newly launched business division of Awign, which is one of the pioneers...

  • Customer Service Care

    3 weeks ago

    Bengaluru, Karnataka, India victaman service private limited Full time

    Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller Pay: ₹18,000.00 - ₹21,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...

  • Customer Service Representative

    3 weeks ago

    Bengaluru, Karnataka, India Right Track Corporate service Full time

    Great Opportunity for Customer Support Walk in Interview Executive-Inbound/Outbound Service(Voice Process) Qualification - PUC / Graduates Languages Known - Good English with Kannada Experience - Freshers/Experience Salary Offered - Freshers-18KCTC Experienced-22KCTC Nature of Work - WFO(mandatory) Shifts - day General shift Location -...

  • Customer Service Representative Itpl Bangalore

    1 week ago

    Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full time

    Looking for Excellent communication. International Voice process. Background verification. Customer support. Benefits - Two way cab facility within the hiring boundary. Quarterly Bonus & Performance based incentives are available. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹250,000.00 - ₹320,000.00 per year **Benefits**: -...

  • Customer Service Representative

    7 days ago

    Bengaluru, Karnataka, India Right Track Corporate service Full time

    Hi, Opening for voice Process Graduates/ Under graduates diploma Experience: Freshers and Experience **Salary**: 15000-20000 Languages: English + Kannada Work Location : Singasandra Interview Mode : F2F Interested can contact **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day...

  • Customer Service Representative

    5 days ago

    Bengaluru, Karnataka, India Right Track Corporate Service Full time

    Hi, Opening for voice Process Graduates/ Under graduates diploma Experience: Freshers and Experience **Salary**: 15000-20000 Languages: English + Kannada Work Location : Singasandra Interview Mode : F2F Interested can contact **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift - Morning...

  • Customer Service Associate

    2 weeks ago

    Bommanahalli , Bengaluru, Karnataka, India Victaman Service Private limited Full time

    **Provide information of Products / Services / Offers to customers.**: - **Handling inbound & outbound calls**: - **Understand customer need**: - **Solve customers’ query over the phone**: - **It is a Full Time Customer Support** **Job Types**: Full-time, Permanent Pay: ₹17,000.00 - ₹20,000.00 per month **Benefits**: - Provident...

  • Services Engagement Expert

    7 days ago

    Bengaluru, Karnataka, India SAP Full time

    **Bring out your best** **What you'll do** An Engagement Manager is responsible for defining and orchestrating the portfolio of services to SAP Premium Engagement Customers. As trusted advisor on-site with the customer you have a crucial role in supporting the setup and execution of the customer digital transformation roadmap with SAP services. Based upon...

  • Customer Service Representative

    3 weeks ago

    Bengaluru, Karnataka, India North Star Academy Full time

    **Company: NorthStar Academy** We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. The Customer Service Representative will be responsible for providing exceptional service to our clients, handling inquiries, resolving issues, and ensuring customer satisfaction. **About Us**: NorthStar Academy...

  • Customer Service Executive

    2 weeks ago

    Bengaluru, Karnataka, India CrossBeats Full time

    **CrossBeats**: - develops and sells small electronics worldwide (the main markets are the UK and India). We are in the process of launching new products on the market.Our goal is to create globally recognized brands.At the moment we are focused on building an outstanding, strong team of professionals, where smart, cheerful people work with serious...

  • Customer Service Executive

    1 week ago

    Bengaluru, Karnataka, India Credvent Service Pvt Ltd Full time

    Contacting Potential clients, Providing details about the services, Providing guidance to the clients in credit score improvement. Pay: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass) (required) **Language**: -...

  • F&b Service Expert

    3 weeks ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24066895 **Job Category** Food and Beverage & Culinary **Location** Fairfield by Marriott Bengaluru Rajajinagar, 59th C Cross 4th M Block, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table...

  • Customer Service Assistant

    2 weeks ago

    Bengaluru, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

    CSA- Customer Support Voice process - Outbound English and Hindi Mandatory Graduation Mandatory Day Shift - Rotational Shift Rotational off - 6 days Working Immediate Joiners A - Nos., 70, sringar, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bangalore, Karnataka 560068 Contact -8310863451 Mail **Job Types**: Full-time, Regular /...

  • Customer Service Officer

    1 week ago

    Bengaluru, Karnataka, India Arrow Electronics, Inc. Full time

    **Position**: Customer Service Officer **What You will Be Doing** - Responsible for system-related work which would consist of, Sales order entries, maintenance, shipment release & inventory management. - Be In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics - Responsible for overall Customer...

  • Customer Service Representative

    3 weeks ago

    Bengaluru, Karnataka, India MarketStar Full time

    Careers_ - site to apply._ Role: Customer Service Representative Experience: 1 - 3 Years. Location: Bangalore, India. About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe...

  • Customer Service Representative

    3 weeks ago

    Bengaluru, Karnataka, India MarketStar Full time

    Careers_ - site to apply._ Role: Customer Service Representative Experience: 1 - 3 Years. Location: Manila, Philippines. About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe...