Account Executive

3 weeks ago

Noida, India RateGain Full time

BCV is dedicated to providing superior social media support, strategy and management for the
luxury hospitality industry. BCV, A RateGain Company is seeking an Account Executive, Social
to join our team. As a highly organized and detailed professional with a proven track record of
client success, you are the key client experience lead and will oversee the delivery of all client
materials. You possess in-depth knowledge of social and digital media and are adept at
leveraging that knowledge/experience to manage high-quality work for clients. You can
identify social strategies and marketing plans that will be successful in specific client goals and
oversee the delivery of a successful plan.

RESPONSIBILITIES
- Act as the client champion; be their trusted partner + day-to-day lead for all aspects of
their social marketing plan
- Demonstrate a deep and thorough understanding of each client’s business objectives
and overarching marketing plans; understand how to bring sustained success via social
media deliverables
- Directly manage a hospitality client portfolio encompassing upwards of 20 accounts
- Keep a consistent pulse on the client’s business and be aware of all factors that
influence it
- Lead all monthly and ad hoc client calls and presentations, including the development of
materials (call agendas, call recaps, etc.)
- Identify areas to provide strategic value to client partners
- Develop consistent strategic materials for presentation to clients, including monthly
reporting, campaign recaps, social strategies, industry insights, and quarterly business
reviews
- Together with dedicated Account Supervisor or Senior Account Executive, present
materials to key clients as applicable
- Uphold quality standards and execution of deliverables across all internal departments
to produce effective strategic work optimized for the client’s goals and objectives,
including Strategy, Creative, Media & Analytics, and Reporting
- Oversee all social campaigns, ensuring the success of all creative development, media
placements, analytics/reporting, any necessary recalibration, case study development
- Lead onsite content capture experiences, including planning, timelines, material
development, client presentations alongside the team lead
- Act as the day-to-day lead for new client relationships throughout the onboarding phase;
responsible for the development and presentation of strategic materials
- Troubleshoot all client-related issues; determine optimal solutions for mitigation and
continued partnership success and work together with dedicated internal team leads to
ensure issues do not reoccur
- Ensure the consistency and accuracy of all budget practices across dedicated client
accounts, including accurate ad spend management and client billing/invoicing
QUALIFICATIONS
- Bachelor’s degree required
- 3+ years of experience in social media, brand, or digital marketing working on large
scale social communication campaigns
- Deep knowledge of social media tools and platforms, including Facebook, Instagram,
Twitter, LinkedIn, Pinterest
- Adept at performing in a fast-paced environment
- Strong experience developing and maintaining client relationships
- Proven success managing a multi-client portfolio
- Proven success working in a fast-paced environment and with other partner agencies
- Demonstrated ability to handle conflict and crisis resolution with client teams
- Demonstrated ability to manage large and complex projects and budgets
- Highly organized and able to handle multiple projects at once
- Excellent written, verbal, and interpersonal communication skills
- Proficiency in Microsoft Office, advanced proficiency in PowerPoint and other
presentation platforms
DESIRED QUALITIES
- Experience in identifying digital and social trends to showcase value-adds for clients
- Knowledge of paid media and digital analytics
- Experience working with luxury and/or hospitality clientele a plus
- Customer-obsessed approach
- Fast-paced thinking and drive
- Entrepreneurial mindset
- Honest at all times
- Excellence in every effort

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