Customer Service Assistant

1 month ago


Kolkata West Bengal, India Dhal Information System Pvt.Ltd.(DIS) Full time

**Functional & Operational**
- Complete the logs specified by the process.
- Ensure adherence to time schedules.
- Be available for all briefings and updates.
- Be aware of and comply with any client / process / product updates.
- Share the day's performance with the TL and colleagues
- Refer to central information database to handle queries.
- Go through the database regularly to check of any updates.
- Address any problems/ grievances with the TL/ TC/ TM that may have a bearing on productivity or efficiency.
- Maintain high customer satisfaction rating as per the feedback taken by various agencies/ authorities.
- Take steps to improve on performance based on coaching

**General Security Responsibilities**
- Adhering to Information Security Policies and Procedures of Teleperformance
- Ensuring compliance to Information Security Policies and Procedures

**Specific Security Responsibilities**
- Understand and Comply with Information Security Policies and Procedures and report all security incidents.
- Ensure the audit non-compliances are fixed within the stipulated timelines.
- Protect information entrusted to you.
- Follow the information labeling and handling procedures based on the classification level of the asset.
- Follow the Clear Screen and Clear Desk Policy.
- Comply with the Non-Disclosure Agreement.

Pay: ₹10,500.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)
- Bengali (preferred)
- Assamese (preferred)
- Odia (preferred)

Work Location: In person

**Speak with the employer**
+91 8917487220



  • Kalikapur, Kolkata, West Bengal, India ARME Consulting Full time

    **Position: - Tele caller Executive (Customer Service)** **Location: -** Kalikapur, Kolkata **Job type**: - Work from office **Qualification: -** SSC and Above **Requirements and Requirements: - ** - Fresher and Experience both are Eligible - Need good communication and customer interaction skills. - Knowledge or experience in Hospitality Management,...


  • Kolkata, West Bengal, India Adeep Industries Full time

    Urgent opening at Adeep Industries for Customer Service Assistant (CSA). Requirement : Sound knowledge in English, Good communication skill, Thorough knowledge in Word, Excel and Powerpoint. Exp: 0-3 years **Salary**: ₹8,000.00 - ₹10,000.00 per month Schedule: - Day shift Supplemental pay types: - Yearly bonus **Experience**: - total work: 1...


  • Salt Lake, Kolkata, West Bengal, India ARME Consulting Full time

    **Position: - Tele caller Executive (Customer Service)** **Location: -** City Centre, Salt Lake, Sector 1 Kolkata **Job type**: - Work from office **Qualification: -** HSC and Above **Requirements and Requirements: - ** - Fresher and Experience both are Eligible - Need good communication and customer interaction skills. - Knowledge or experience in...


  • Kolkata, West Bengal, India Banshi Professional & Management Services Private Limited Full time

    Banshi Professional Hiring CSA cum Telecaller for Salt Lake SDF Branch in Legal Service Process **Resposibilities** - Knowing all the details of the product or service offerings. - Regularly updating and obtaining the lists of individual contact details. - Meet and exceed sales target set by the organization. - Stay updated with market trends to better...


  • Kolkata, West Bengal, India Phonepe Private Limited Full time

    We are looking for a motivated and detail-oriented Customer Support Executive to join our team and assist our clients throughout the process of securing funding for their projects from partner banks, such as HDFC and IDBI. As a Customer Support Executive, you will play a vital role in coordinating with clients, collecting necessary documents, and ensuring a...


  • Kolkata District, West Bengal, India Swami Vivekananda National Youth Council Full time

    **Urgent opening for Customer Service Associate** The customer service associate will be responsible for calling active and building clients to encourage the purchase of items. This position is located in Kolkata. **Responsibilities and duties** - Studying the details of each offering and remaining abreast of updates to these offerings. - Calling active...


  • Park Street, Kolkata, West Bengal, India 3seas Solutions Full time

    Urgent Vacancy!! Post : - **Customer Care Assistant - Male** **Like - Tamil, Telegu, Kannard, Malayalam. & Hindi** Experience : - **1 - 2 years in CCE ,**Known **Any South Indian language preferred.** **Good in Ms - Office,** **Salary - 12,000/- to 15,000/- in hand+ PF+ESIC +Gratuity** **Location - ParkStreet - Kolkata** **Salary**: ₹12,000.00 -...


  • Kolkata, West Bengal, India Adyan Consultants PVT LTD. Full time

    Customer Service Associate Job Responsibilities: **Job Types**: Full-time, Permanent **Salary**: ₹10,000.00 - ₹11,000.00 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund Schedule: - Day shift - Evening shift - Morning shift Supplemental pay types: - Performance bonus - Quarterly bonus - Yearly bonus **Education**: -...


  • Kolkata, West Bengal, India Rising Tide Full time

    **Experience**: 1+ Years **Age**: 20-30 Years **Key Responsibilities**: Address customer concerns, complaints, and escalations with professionalism and empathy. Provide product information, pricing details, and assistance with orders or account inquiries. Resolve customer issues efficiently and effectively, striving for first-contact resolution whenever...


  • Park Street, Kolkata, West Bengal, India 3seas Solutions Full time

    Urgent Vacancy!! Post : - **Customer Care Assistant** **No Target !!** **Like - Tamil, Telegu, Kannard, Malayalam. & Hindi** Experience : - **1 - 2 years in CCE ,**Known **Any South Indian language preferred.** **Good in Ms - Office, Excel, Internet.** **Salary - 12,000/- to 15,000/- (in hand)+ PF+ESIC +Gratuity** Shift Timing - Rotational...


  • Kolkata, West Bengal, India Ergode IT Services Pvt. ltd. Full time

    **Job Title**: Customer Service Intern **Company**: Ergode **Location**: Kolkata, West Bengal **Duration**: 4 Months We are looking for motivated and customer-focused individuals to join our team. **Position Overview**: We are seeking a Customer Service Intern to join our dynamic customer service team. This is an excellent opportunity for individuals...


  • New Town, Kolkata, West Bengal, India SUBHAS BOSE INSTITUTE OF HOTEL MANAGEMENT Full time

    DOING OUTGOING CALL RECEIVING INCOMING CALL EXPLAIN ABOUT PRODUCT ASSIST ONLINE Pay: From ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental Pay: - Performance bonus **Education**: - Secondary(10th Pass) (preferred) **Experience**: - total work: 10 years (preferred) - Customer service: 7 years...


  • Kolkata, West Bengal, India Ergode IT Services Pvt. ltd. Full time

    Summary: Roles and Responsibilities: 1. Respond to customer inquiries and provide accurate information about our products and services. 2. Handle customer complaints and resolve issues promptly and efficiently. 3. Maintain a high level of professionalism and empathy when dealing with customers. 4. Collaborate with other departments to ensure timely...


  • Kolkata, West Bengal, India AQUA JAVA Full time

    **Aqua Java is Hiring!!** **Experience**: 1 - 2 years **Skills**: Barista, serve beverages, coffee, tea, foods, brewing methods, beverage blends, food preparation **Industry**: Hotels/Hospitality/Restaurant **Functional Area**: Hotels/restaurants/cafes **Location**:Salt lake city, City Centre 1, Kolkata **Job Summary**: As a Café Host, you will be...


  • Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 38858- Posting Date: 14 Nov 2024- Function: Customer Service- Unit: Finance & Business Services- Location: DLF IT Park,Phase II, IIF/1, Kolkata, India- Salary: competitive**Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success...


  • Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 38888- Posting Date: 21 Oct 2024- Function: Customer Service- Unit: Finance & Business Services- Location: DLF IT Park,Phase II, IIF/1, Kolkata, India- Salary: competitive**Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success...


  • Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 40704- Posting Date: 4 Nov 2024- Function: BT contact centres- Unit: Finance & Business Services- Location: DLF IT Park,Phase II, IIF/1, Kolkata, India- Salary: competitive**Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success...


  • Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 41189- Posting Date: 2 Dec 2024- Function: BT contact centres- Unit: Finance & Business Services- Location: DLF IT Park,Phase II, IIF/1, Kolkata, India- Salary: competitive**Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success...


  • Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 39134- Posting Date: 16 Sep 2024- Function: BT contact centres- Unit: Finance & Business Services- Location: DLF IT Park,Phase II, IIF/1, Kolkata, India- Salary: competitive**Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success...


  • Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 41643 - Posting Date: 18 Dec 2024 - Function: BT contact centres - Unit: Finance & Business Services - Location: DLF IT Park,Phase II, IIF/1, Kolkata, India - Salary: Competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and...