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Telecaller
2 weeks ago
**Position**: Telecaller
**Location**: Baldev Nagar, Ambala City
**Eligibility**: Graduation in any stream.
**Experience** : Minimum of 3 to 6 months of experience in a **pharmaceutical company.**
**Proficient computer knowledge.**
**Responsibilities**:
- Initiate outbound calls to potential customers based on provided leads or data.
- Answer incoming calls and provide information about products, services, and promotions.
- Understand and address customer inquiries, concerns, and complaints professionally.
- Maintain a thorough and up-to-date understanding of company products and services.
- Follow communication scripts and guidelines while handling different topics.
- Keep accurate and detailed records of calls and customer interactions.
- Provide excellent customer service to enhance customer satisfaction and loyalty.
**Skills Required**:
- Strong communication and interpersonal skills.
- Active listening and problem-solving abilities.
- Ability to work well within a team and individually.
- Polite and professional phone etiquette.
- Good organizational and time management skills.
**Salary**:
**Working Hours**:10:00 AM to 6:00 PM.
**Job Types**: Full-time, Permanent
**Salary**: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
- Morning shift
Ability to commute/relocate:
- Ambala, Haryana: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- telecaller: 1 year (preferred)
- Pharmaceutical sales: 1 year (preferred)
**Speak with the employer**
+91 9817349704
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