Mainframe Batch

2 weeks ago

Pune, India Jobs for Humanity Full time

Company Description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. If you identify with any of the following communities do not hesitate to register.

Company Name: FIS Global

**Job Description**:
**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Associate's Degree
**Travel Percentage**:
0%
**Mainframe Operation - Pune - 1-3 yrs - Ready to work for 24/7 shift**

**About the team**

The Command Center team is a 24/7 team operating from Pune and Bangalore. The team consists of Mainframe Command Center, Open Systems Command Center, and Batch Scheduling. It is a Level 1 monitoring team that looks after all data centers worldwide. The team monitors alerts, job errors, raises tickets, takes initial steps to fix issues, and escalates problems to Level 2 teams. With the recent merger with Worldpay, this team will also play a crucial role in integrating our combined organization's activities.

**What you will be doing**
- Resolve issues by making critical decisions that may affect multiple clients' processes.
- Proactively investigate known and unknown errors and follow prescribed procedures to correct them.
- Manage hardware and software within a 24/7 processing environment.
- Maintain optimal performance for all systems.
- Follow new/improved work procedures, test and implement program/system changes, respond to processing problems, and make adjustments to ensure smooth client operations.
- Identify abnormal processing conditions and take appropriate actions.
- Escalate errors according to procedures to resolve them promptly.

**What you bring**:

- Working knowledge of at least three scheduling tools from the following: CA7, Zeke, ZWS/TWS/OPC, Control-M, ESP.
- Experience in handling IPL and DR activities.
- Proficiency in handling CICS, IMS, MQ, DB2-related alerts.
- Expertise in working with Netview, Omegaview, BMC Mainview, and other monitoring tools.

**What we offer you**
- An exciting opportunity to be part of the world's leading FinTech Product MNC
- A range of benefits designed to support your lifestyle and well-being
- A diverse job with a wide range of responsibilities
- A modern international work environment and an innovative team
- Opportunities for professional education and personal development - FIS is your final career step

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see our Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS primarily follows a direct sourcing model. We prefer hiring directly and do not accept resumes from recruitment agencies that are not on our preferred supplier list. FIS does not bear any responsibility for fees related to resumes submitted through job postings, our employees, or any other part of our company.

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