Customer Relationship Executive
2 weeks ago
Customer Relationship Manager job description
Foster strong relationships with clients to enhance satisfaction and loyalty.
Act as the main point of contact for client inquiries, concerns, and requests.
Provide timely resolution to client issues or complaints.
Collaborate with internal teams for seamless customer experience.
Manage client accounts, including renewals and upselling opportunities.
Develop and implement strategies to improve customer retention and loyalty.
Maintain accurate records of client interactions using CRM software.
Generate regular reports on key performance metrics.
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
**Language**:
- English (required)
Ability to Commute:
- Manorama Ganj, Indore, Madhya Pradesh (required)
Ability to Relocate:
- Manorama Ganj, Indore, Madhya Pradesh: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8269029645
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