Voice Process Executive
1 week ago
Job Title:
- Domestic Voice Process
Location:
- Sector 18, Gurgaon
The job of a voice process entails providing information and offering services to customers. The duties of a voice process employee may include:
- Answering customer enquiries over the phone
- Handling customer complaints and resolving issues and conflicts
- Providing customer support and guidance
- Promoting the company’s products and services
- Engaging customers in positive conversations
- Upselling other products to customers
**Responsibilities**:
- Handle incoming calls or chats to address customer queries
- Identify customer needs and determine solutions
- Offer accurate information about products and services
- Respond to customer complaints and develop solutions
- Record details of customer interactions, transactions, inquiries, and other information
- Update customer information including contact information and purchasing preferences
Requirements & Skills
- Minimum 1-year experience in a customer service role
- Excellent communication and active listening skills
- Demonstrated knowledge of customer service principles and practices
- Fluency in English (written and spoken)
- Ability to remain calm and level-headed in stressful situations
Pay: From ₹22,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Supplemental Pay:
- Commission pay
- Performance bonus
Work Location: In person
-
Voice Process Executive
4 months ago
Gurugram, Haryana, India Arm of india Full timeJob Title: Voice Process Executive **Salary**: ₹15k to ₹24k per month Work Schedule: 5.5 working days Location: Gurgaon Requirements: Freshers with excellent communication skills Shift: Day shift **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹24,062.00 per month **Benefits**: - Provident Fund Schedule: - Day...
-
Process Executive
4 months ago
Gurugram, Haryana, India Cognizant Full time**Sr. Process Executive - Tech Support** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - They serve all client business divisions with the client side interactive components using JavaScript / JQuery, Ad development...
-
Voice Process Executive
3 months ago
Gurugram, Haryana, India infidea Full time**Hiring for Voice Process Executive - GURGAON** Salary upto 30000 6 Days Working, Rotational Week Offs Freshers can apply Work From Office Location - Gurgaon Drop your resume on 9303781157 **Salary**: ₹25,000.00 - ₹30,000.00 per month Schedule: - Rotational shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's...
-
Non Voice Process
2 weeks ago
Gurugram, Haryana, India Hemocean outsourcing Full timeA non-voice process is where there is communication between customers and agents using channels other than voice. There are also non-voice processes where there is no interaction with customers at all. The primary task of a BPO executive is to **handle calls from customers or clients and provide them with a solution to their queries**. Blended Process - 50%...
-
Non Voice Process
4 months ago
Gurugram, Haryana, India KALP SOLUTIONS Full timeUrgent Hiring for Non Voice/ Voice process executive. Male/ Females Fresher/ Experienced Both can apply. Having Good Knowledge about BPO (Voice/ Non Voice) **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹15,000.00 - ₹27,000.00 per month **Benefits**: - Health insurance - Internet reimbursement - Life insurance - Paid sick time - Provident...
-
Voice Process
4 months ago
Gurugram, Haryana, India Hemocean outsourcing Full time**Qualifications and Skills** - Experience in BPO or call center is a plus - Good communication and interpersonal skills - Ability to handle voice-based processes effectively - Familiarity with CCE and voice process terminology - Experience in calling or cold calling **Roles and Responsibilities** - Handle incoming and outgoing calls professionally -...
-
Executive Voice Process
4 months ago
Gurugram, Haryana, India Yuva Shakti Foundation Full time**Eligibility-** Handling Calls of Customer/Clients to listen understand their queries/issues if any to provide them Queries Solutions immediately if not set time lin e for solution which shall be adhered. **Minimum 1 year experience in similar roles.** **Salary**: ₹21,000.00 - ₹25,000.00 per month Schedule: - Rotational shift **Education**: -...
-
International Bpo Voice Process
3 months ago
Gurugram, Haryana, India Finder Bro Full timeJob openings for international bpo voice process executive in gurgaon Home **›**Current Jobs **›** Job openings for international bpo voice process executive in gurgaon **International Bpo Voice Process - Gurgaon** **Gurgaon** - Share!!!!!!! Urgent Hiring !!!!! International Bpo Executive Rotational shift most probably night => cab facility =>Meal...
-
International Voice Process
4 months ago
Gurugram, Haryana, India Skysoft Technologies Full timeWe have opening for internal voice process Min 1yr experience in international Voice Process It's Night Shift Location - Gurgaon Cyber Hub Pay: ₹20,000.00 - ₹33,000.00 per month Schedule: - Day shift **Experience**: - International voice process: 1 year (required) - Are you okay for night shift: 1 year (required) Work Location: In...
-
International Voice Process
2 weeks ago
Gurugram, Haryana, India T&N Business Services Pvt. Ltd Full time**Job Title: International Voice Process Associate** **Job Overview**: We are seeking a dynamic and customer-focused individual to join our international voice process team. As a part of this team, you will be responsible for delivering exceptional service to our global clientele through voice-based interactions. The role involves handling inquiries,...
-
Patient Relationship Officer Voice Process
4 months ago
Gurugram, Haryana, India Atombee Talents Pvt. Ltd. Full timeAtombee Talents is hiring for one of it's Esteemed Clients, a dominant player in KPO industry working in Medical Domain. They are hiring for the role of Voice Process Executive. The company proudly declares that they offer one of the most balanced work life atmosphere. The also have received "Best Places To Work" award. **Job Location**:...
-
Process Executive
4 months ago
Gurugram, Haryana, India Cognizant Full time**Online Analyst - CM** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - Customer support to international customers over the phone for voice process (INBOUND and Outbound calling). - Client products to the customer...
-
International Customer Support/voice Process/bpo
3 weeks ago
Gurugram, Haryana, India salary hikers LLP Full time**Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...
-
International Voice Process
5 days ago
Gurugram, Haryana, India Apogee Service Pvt. Ltd Full time**Profile - Customer Support (Voice)** **Qualification - 12th** **Minimum Experience - 3 month experience in international Voice** **Must have excellent Communication skill in English.** **Handling Inbound & Outbound Calls** **Shift - Night Shift** **Working days - 5 days, Alternate Saturday working** **Week Off - Sunday, Alternate Saturday off** **Two way...
-
Voice Process
3 months ago
Gurugram, Haryana, India Hemocean outsourcing Full time**Job Overview** Voice Process - Fresher Level Location: Gurgaon **Qualifications and Skills** - Excellent communication skills - Active listening - Problem-solving - Customer service - Empathy - Patience - Ability to work under pressure - Sales **Roles and Responsibilities** - Handle inbound and outbound calls efficiently - Resolve customer queries and...
-
Voice Process
3 months ago
Gurugram, Haryana, India Glory Power Solutions Pvt Ltd Full timeWe are Hiring!!! Designation : Voice Process (Hindi) Qualification : Graduate Language : English and Hindi Excellent communication skills, both written and verbal. Versant 6 Certified Fresher and Experienced both can apply Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Salary : 15,000 to 30,000 pm 6 Day's working 24/7 Rotational...
-
International Voice Process
3 months ago
Gurugram, Haryana, India T&N Business Services Pvt Ltd Full time**International Voice Process** **CTC** : UPTO 4.2LPA **Location** : Gurgaon **Exp Req**: Min 1 yr of exp. **Working Days**: 5 (Rotational Shift) **Role & Responsibilities**: - It is a blended process of voice, chat, and through the web, and agents are required to provide resolution through this medium. - To get positive reviews from customers. - Be...
-
International Voice Process
1 week ago
Gurugram, Haryana, India Apogee Service Pvt. Ltd Full time**Process - International Voice Process** **Qualification - 12th, Freshers & experienced both are consider** **Skill - Must have excellent communication skill in English.** **Shift - Night Shift, Both side cabs available as per hiring zone** **Sunday Fixed, every alternate Saturday is working** **Interview Process - F2F** **Job Types**: Full-time,...
-
Voice Process
3 months ago
Gurugram, Haryana, India OrangeShark Full time**Job Profile: -** - Analyze Customer problems and providing solutions using the knowledge based - Assist less experienced representatives as necessary - Diagnose customer issues through process of elimation by asking probing questions - Document issues appropriately based on existing guidelines - Explain service contract provisions to dissatisfied...
-
Customer Support Us Voice Process
4 months ago
Gurugram, Haryana, India Cubnet Services Full time**Customer Support Executive - (Inbound)** **US Voice Process** **Location - Gurgaon** Depending on skill set and experience process will be aligned Logistic company just like movers and packers in india Need to provide customer support the same Salary - 23.5K - 25K in hand + Incentives - Rotational shifts - *Work from office* - *Both sides cab...