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Voice Process Executive
4 days ago
**Job Title: Voice Process Executive**
**Client: Samsung**
**Location: Sector 18, Gurgaon**
**Experience: Fresher to 6 months**
**Qualifications**:
- **Graduate mandatory**:
- **Excellent proficiency in English (both spoken and written)**
**Roles & Responsibilities**:
- Handle inbound customer calls regarding Samsung products and services.
- Provide accurate information and resolve customer queries.
- Maintain professionalism and ensure high levels of customer satisfaction during calls.
- Document customer interactions and update records.
- Promote relevant Samsung products and services.
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹30,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Application Question(s):
- How many years of experience do you have in Domestic or International Calling ?
- Your Current Salary and Expected Salary ?
**Language**:
- Fluent English ? (preferred)
**Location**:
- Gurgaon, Haryana (preferred)
Work Location: In person
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