Client Services Coordinator
5 days ago
Position: Service Coordinator (Hotel Industry Only)
1. Opening and closing up of the centre
**2. Reception Service**
The reception service will be provided and managed to ensure it meets the business needs of the clients. All services should be carried out in a courteous and timely manner.
The ranges of services that are provided through reception are detailed below: Reception and security:
- Meet and greet clients as they enter and leave the building
- Notify clients of visitor arrival
- Issue permanent and temporary visitor access passes
- CCTV management
- Security equipment operation
- Key issue and control
Conference and Meeting Rooms:
- Manage booking and enter into Centre charge
- Manage set-up of rooms and provision of materials
- Manage request for audio-visual equipment
- Manage request for catering and refreshments
Help Desk
- Receive, co-ordinate and monitor all requests for services and assistance
- Provide up-to-date progress of request
- Record the outcome and response time to request
Switchboard Service
- Switchboard operation to receive and transfer all incoming calls
- Assist resident staff with general telephone enquiries
Postal Services
- Receive, sort and distribute incoming client mail to the post boxes
- Sort out and post client outgoing mail - needs to be delivered by the client to reception before 4.30p.m
- Record all post into Centre charge
Courier Services
- Arrange collection of small packages and items of urgent mail for clients
- o Record all items into Centre chargeo Receive incoming courier deliveries for clients
- Record faxes send out by the client and enter into Centre charge
Taxi booking service
- Manage booking of taxi/minicabs to collect clients and visitors
3. **General Housekeeping **- this includes bi-hourly floor checks making sure all floors are maintained to a high level of cleanliness. All kitchen and toilets are clean and tidy and fully stocked.
**4. Client Services**
- Client move in and move out
- Preparation and maintenance of client files
- Client retention
- Client care-building and maintaining client relationships
- Dealing with all client enquiries and taking action
- Secretarial and administrative duties as and when required
- Management and maintenance of showrooms and standard room set up
5. **General Admin work - **this includes general files, typing, collecting invoices, delivery notes and purchase orders. Ensure welcome books are prepared and up to date.
**6. Stock control and maintenance**
- Maintaining coffee and water supplies and ordering when necessary
- Furniture audits
**7. Marketing/Sales**
- Assisting with sales enquiries where possible and passing back information to the sales team
- Assist in viewing by presenting switchboard counsel to potential clients
- Assist in sales packs for BDM/SD’s
8. Attending daily, fortnightly and monthly team meetings - some of these may be held outside of normal office hours
- **The details of this role may vary according to company needs and changes - amendments may be made wit hout**_
- **notice.**_
**Health & Safety**
- To ensure that the company’s Health & Safety Policies and Procedures are adhered to and ensure that they are
followed in line with the employees responsibilities.
- Employees are reminded that they have a legal responsibility to take reasonable care for the heal th and safety
of themselves and others by adopting the safe working practices given to them in either written o r verbal
communication, such that they do not put themselves, fellow employees, clients or visitors at risk
- Duty of care for all business users.
**General Responsibilities**
- Understand and comply with all relevant company rules, agreements, policies and procedures.
- Read and comply with instructions and directions as communicated via signs, notice boards and memos.
- Conduct yourself, at all times, in a professional and responsible manner, promoting a good and pr oper image in
accordance with company standard.
**Limits of Authority**
Personnel: No authority to appoint, discipline or dismiss employees.
No authority to approve annual leave or absence.
Financial: No Authority to spend or commit the company to spend.
No authority to sign agreements or contracts.
Operational: No authority to alter agreed procedures or policies.
I have read the above job description and understand that it forms part of my contract of employ ment. This
document should be reviewed periodically by employee and Line Manager.
Name: Signature: Date:Job Description
Position: Service Coordinator (Hotel Industry Only)
Reporting to: Business Centre Manager
1. Opening and closing up of the centre
**2. Reception Service**
The reception service will be provided and managed to ensure it meets the business needs of the clients. All services should be carried out in a courteous and timely manner.
The ranges of services that are provided through reception are detailed below: Reception and security:
- Meet and gr
-
Client Services Coordinator
2 weeks ago
Gurgaon, Haryana, India Aviyana HR Solutions Full timePosition: Service Coordinator (Hotel Industry Only)Opening and closing up of the centre2. Reception ServiceThe reception service will be provided and managed to ensure it meets the business needs of the clients. All services should be carried out in a courteous and timely manner.The ranges of services that are provided through reception are detailed below:...
-
Client Coordinator
3 weeks ago
Gurgaon, India Aparajitha Corporate Services Pvt, Ltd. Full timePosition - Executive/Sr. Executive - Client Coordinator Job Locations - Sector -44, Gurugram, Haryana Educational Qualification - Graduation in any stream Minimum work experience - 1 Year work experience in Client Coordination and MS Excel Total openings - 3 Roles & responsibilities: To handle all Establishment related compliance activities. Assist the...
-
Service Coordinator
4 weeks ago
Gurgaon, India Om Sai Global HR Services Full time**Job Overview** Having Minimum 2 to 5-years’ experience in same commercial kitchen field. Should have knowledge to coordinate with service team, their requirements like spares, get spare and other prices from principle or supplier, discuss with senior before submit the quote to client and prepare the quote for the same, chase to close the same and if...
-
IND Client Service Coordinator I
2 weeks ago
Gurgaon, Haryana, India Aon Full timeThe IND Client Service Coordinator is accountable for the overall delivery of day to day service and client management of a Business Area or location in Operations. The exact number of clients will vary by business area and location. JOB RESPONSIBILITIES : The colleague is responsible for supporting operational service delivery to Clients through...
-
Client Servicing Executive
4 weeks ago
Gurgaon, Gurugram, Haryana, India client of yugma consultinng Full time**Client Servicing Executive Responsibilities**: - Cultivating solid relationships with clients through the provision of exceptional after-sales service. - Creating a positive onboarding experience for new clients. - Identifying ways to overcome clients' initial dislike of company products. - Maintaining an accurate record of all existing and potential...
-
Client Servicing
2 days ago
Gurgaon, India BaffleSol Technologies Full timeProvide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client. - Develop open and effective communication channels with each client that can be employed by other departments as well. - Coordinate internal projects and determine the best utilization of resources to increase customer...
-
Client Service Coordinator
4 weeks ago
Gurgaon, India Spare Care Solutions Full timeJob Description for Client Executive Service - Timely Completions of Online Transactions - Understand Customer Query & Prompt Resolution - Customer Oriented Skills Required - Good verbal and non-verbal communication - Adaptability - Sales aptitude - Basic excel knowledge ( VLOOKUP, Pivot Table) and Google sheets. Min. Qualification -...
-
Client Servicing Intern
4 weeks ago
Gurgaon, India Cog Digital Pvt Ltd. Full time**Job Summary** **Responsibilities** - Customer centric : Must seek, process and execute client requests and product orders. - Go to Person - Must have all answers to queries regarding product/ services, processes and if required direct them to the account manager. - Pro at Functionality : Must assist clients to use the products and services and keep them...
-
Client Servicing Executive
3 weeks ago
Gurgaon, India Cog Digital Pvt Ltd. Full time**Job Summary** **Responsibilities** - Customer centric : Must seek, process and execute client requests and product orders. - Go to Person - Must have all answers to queries regarding product/ services, processes and if required direct them to the account manager. - Pro at Functionality : Must assist clients to use the products and services and keep them...
-
Client Coordinator
5 days ago
Gurgaon, India First Choice Consultant Full timeProfile : Client Coordinator Location : Gurugram, Haryana Salary : Up to 20,000 (Based On Interview) Experience : 1 - 2 Years Job Descriptions: Scheduling meetings to discuss client needs and feedback. Sharing client feedback with internal employees. Sharing complaints or praise with the appropriate department. Maintaining a relationship with...
-
Client Service Coordinator
3 weeks ago
Gurgaon, India HEADWAY KREATIONS PVT LTD Full timeRequirement : Only Female apply A Client Relations Specialist plays a crucial role in maintaining and enhancing the relationship between a company and its clients. This position requires an individual with good communication skills (English & Hindi) and a wealth of experience in effectively managing and handling clients. The primary responsibility of a...
-
Service Coordinator
4 weeks ago
Gurgaon, India Livin Products Pvt Ltd Full timeLooking for a Service Coordinator for one of the leading window treatment solutions company. Manage Service Team Assess client issues and provide recommendations to fix problems. Ensure each client is given the necessary services and follow up to fill ongoing Service needs. Maintain good relationship with Service engineers and...
-
Client Service Officer
1 week ago
Gurgaon, India Vertex global services Full timeThis solution-focused professional will be responsible for new /old opportunities within existing and prospective clients. PRIMARY DUTIES AND RESPONSIBILITIES - Develop and maintain strong, long-lasting relationships with existing clients. - Act as the primary point of contact for client inquiries, concerns, and requests, ensuring timely and effective...
-
Client Servicing Executive
2 weeks ago
Gurgaon, India Efficacy Worldwide Full timeCoordinate all aspects of client servicing activities across all divisions - Build and maintain strong, positive relationships with clients by maintaining a proactive, attentive, courteous, and professional demeanor - Meet and exceed client requirements - Provide professional client service throughout project management and consulting process - Provide...
-
Client Servicing Executive
2 weeks ago
gurgaon, India Publicis Groupe Full timePosition : Brand Services AssociateExp Required : 1 - 2 years (Agency experience is a must)Main Task & Responsibilities :Manage day to day operations (inter dept coordination, intra dept coordination, finalizing work – taking feedback, understanding how to decode client feedback, artworks, attention to detail, competitive knowledge, market visits, minutes...
-
Client Servicing Executive
2 weeks ago
Gurgaon, Haryana, India Publicis Groupe Full timePosition: Brand Services AssociateExp Required: 1 - 2 years (Agency experience is a must)Main Task & Responsibilities:Manage day to day operations (inter dept coordination, intra dept coordination, finalizing work – taking feedback, understanding how to decode client feedback, artworks, attention to detail, competitive knowledge, market visits, minutes of...
-
Client Servicing Executive
2 weeks ago
Gurgaon, India kosmix IT services Pvt Ltd Full timeHello Everyone, We are looking for a UI/UX developer role for Shisham Digital Media Pvt. Ltd. Key Skills - Client Services, Client Servicing, Digital Media Clients, Digital Marketing Client, Experience - 1 to 3 Year's CTC - 25,000 to 35,000 Notice Period - Only Immediate to 15 Day's Work Mode - Work From Office Interview Mode - Face to Face Location -...
-
Client Servicing Executive
2 weeks ago
Gurgaon, Haryana, India Brand Street Integrated Consultancy Network Full timeBrand Street Integrated Consultancy Network Private Limited in Gurugram is seeking a full-time Client Services Representative to join our team on-site. As a Client Services Representative for Merchandising, your primary focus will be on guaranteeing customer satisfaction through exceptional service delivery. This key role involves overseeing client accounts,...
-
Client Servicing Executive
2 weeks ago
Gurgaon, India NSB Productions Pvt. Ltd. Full timeYears of Experience: 3-4 years in an advertising agency or in the marketing team of a company. Developing and maintaining positive relationships with clients, acting as a primary point of contact for all their needs and queries. Understanding clients' objectives, preferences, and requirements to deliver personalized and effective solutions. Managing client...
-
Client Onboarding Coordinator
3 weeks ago
Gurgaon District, Haryana, India LifeWorks Full timeBuild a meaningful career At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting...