Interaction Designer

5 months ago

Pune, India Western Union Full time

**Interaction Designer**, **User Experience
- Pune, India**

Does playing a critical role in protecting customers sound exciting to you? How about working for a global fintech company on an advanced team that is passionate about preventing money laundering and other illegal financial transactions? Join Western Union as an **Interaction Designer**, **User Experience**.

**Western Union powers your pursuit.**

We’re seeking a User Interaction Designer, based in our Pune, India office. In this role, you leverage your end-to-end UX skills to conceptualize and execute product designs that shape the future of Western Union for many years to come. You will be working with a small team of UX designers that is passionate about its work and the impact it has on our customers. We are looking to add someone to our tightly knit team that enjoys a challenge and wants to be challenged for many years to come. This is the opportunity that could change your career potential.

**Role Responsibilities**
- Collaborate with internal teams (IT, Product, Operations, Marketing, Branding) to develop smart, creative interactive ideas and manage all types of design and customer experience projects.
- When meeting with a diverse group of stakeholders you can listen attentively, identify the user needs and business goals, and come up with UX solutions, represented as wireframes and high-fidelity visual designs.
- Design user experiences for new and existing products (web, mobile, app, Kiosk).
- Develop high-fidelity storyboards, wireframes, prototypes, and visual components, clickable prototypes that effectively convey design intentions and interactions. Deliver final specifications and assets to the engineering team.
- Develop and manage industry best practices in design while building and managing standards for design, content, digital branding, etc.
- Leverage strong communication skills to communicate strategy and vision as well as effective communication and driving of detailed project schedules to manage both internal and client expectations and ensure jobs deliver on time.

**Role Requirements**
- You’ve spent at least 5 years perfecting your skills and can jump into new projects with ease.
- When friends ask what you do all day, you say “UX” in response, but design and testing come into play as well.
- You know Sketch or at minimum Adobe Fireworks, Photoshop or XD.
- You might have other tools you can’t live without - so do we, and we always love to see how others tick.
- You understand how to use Style Guides and the importance of ensuring consistency and alignment of UI patterns.
- Extremely organized and detail-oriented and can manage multiple projects in a fast-paced environment.
- You are a Customer focused and a strategic thinker.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

Your India-specific benefits include:

- Employees Provident Fund [EPF]
- Gratuity Payment
- Public holidays
- Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
- Annual Health Checkup
- Hospitalization Insurance Coverage (Mediclaim)
- Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
- Cab Facility
- Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

LI-MT #LI-Hybrid

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