Telecalling Officer

Job Description:

- **Outbound Calls**: Initiate outbound calls to potential customers, introducing and promoting products or services.
- **Lead Generation**: Gather leads and create sales opportunities by speaking with prospective and current customers.
- **Customer Interaction**: Handle incoming calls from consumers seeking assistance, information, or support related to a product or service provided by the company.
- **Customer Service**: Resolve customer inquiries, take surveys, and gather feedback.
- **Product Knowledge**: Understand the offerings thoroughly to effectively communicate their benefits.
- **Documentation**: Document customer feedback for follow-up actions.
- **Communication Skills**: Excellent verbal communication skills are essential.
- **Active Listening**: Ability to listen attentively and understand customer needs.
- **Patience and Empathy**: Handle customer queries with patience and empathy.
- **Computer Literacy**: Basic computer skills for data entry and documentation.

*Speak the employee* Admin & HR Manager-9787875763/6382652312

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person