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Tele Calling Executive

1 month ago

Secunderabad HO Hyderabad Telangana, India DREAM DESTINATIONS TOURS & CRUISE Full time

**Key Responsibilities**:

- **Outbound Calls**: Make outbound calls to prospective clients to introduce and promote the company’s travel packages, deals, and services.
- **Lead Generation**: Identify and qualify potential leads by understanding their travel needs and preferences.
- **Client Engagement**: Build and maintain strong relationships with clients through regular follow-ups and effective communication.
- **Product Knowledge**: Stay updated on the latest travel products, packages, destinations, and offers to provide accurate information to clients.
- **Handle Inquiries**: Answer incoming calls and respond to customer queries regarding travel arrangements, packages, and services.
- **Sales Conversion**: Achieve monthly targets for lead generation, sales conversion, and customer retention.
- **Data Management**: Maintain accurate records of calls, client information, and sales activities in the company’s CRM system.
- **Feedback Collection**: Gather customer feedback and share insights with the sales and marketing team to improve services and offerings.
- **Customer Service**: Provide excellent customer service to ensure a positive experience and build long-term client relationships.

**Requirements**:

- **Education**: High school diploma or equivalent; a degree in Tourism, Hospitality, or related fields is a plus.
- **Communication Skills**: Excellent verbal and written communication skills in [English/Local Language].
- **Customer Focus**: Ability to handle client inquiries effectively and professionally, providing excellent customer service.
- **Technical Skills**: Proficient in using CRM software, MS Office, and other relevant tools.
- **Interpersonal Skills**: Good listening skills, empathy, and the ability to build rapport with clients.
- **Organizational Skills**: Strong time management and organizational skills to handle multiple tasks and prioritize effectively.
- **Adaptability**: Ability to work in a fast-paced environment and adapt to changing circumstances.

**Benefits**:

- Competitive salary and performance-based incentives.
- Opportunity for growth and career advancement.
- Training and development programs.
- Friendly and supportive work environment.

**Job Types**: Full-time, Permanent

Pay: ₹8,086.00 - ₹11,000.00 per month

**Benefits**:

- Commuter assistance
- Paid sick time

Schedule:

- Day shift
- Morning shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person