Seeking Fluent English Chat Support Executive for
5 months ago
Respond promptly and professionally to customer inquiries and issues via chat channels.
- Provide accurate information about our products, services, and policies to customers.
- Assist customers with product selection, order placement, payment processing, and order tracking.
- Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution.
- Escalate complex or unresolved issues to appropriate teams or departments for further assistance.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Ernakulam, Kerala (required)
Ability to Relocate:
- Ernakulam, Kerala: Relocate before starting work (required)
Work Location: In person
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