Customer Support Associate

2 weeks ago


Salt Lake Kolkata West Bengal, India Edute Training Institute Full time

**Job Title: Customer Service Executive - Tech Mahindra Vodafone eSIM Process**

**Job Overview**:
As a Customer Service Executive for the Tech Mahindra Vodafone eSIM process, you will be responsible for delivering exceptional customer service to Vodafone customers regarding eSIM activation, troubleshooting, and general inquiries. This role requires excellent communication skills, attention to detail, and a customer-centric approach.

**Key Responsibilities**:

- Provide prompt and courteous responses to customer inquiries related to eSIM activation, account management, and technical support.
- Assist customers in navigating the eSIM activation process, including troubleshooting any issues that may arise.
- Ensure accurate and timely documentation of customer interactions and resolutions in the designated systems.
- Collaborate with internal teams to escalate complex issues and ensure timely resolution.
- Stay updated on product knowledge, processes, and policies to provide accurate information to customers.
- Identify opportunities for process improvement and provide feedback to enhance the customer experience.

**Requirements**:

- Minimum 12th pass with basic computer proficiency.
- Excellent verbal and written communication skills in English and Hindi.
- Strong interpersonal skills with a customer-focused attitude.
- Ability to multitask and work efficiently in a fast-paced environment.
- Prior experience in customer service or call center operations is preferred but not required.
- Flexibility to work in rotational shifts, including weekends and holidays.

**Perks & Benefits**:

- Competitive salary package.
- Opportunities for career advancement and skill development.
- Fun and inclusive work culture.
- Comprehensive training and ongoing support.

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹15,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



  • Kolkata, West Bengal, India MoSahay Associate Full time

    **Customer support advisor will be responsible for customer service and handling Product related enquires after Sales from the customer end. Provide and share information with customer by leveraging available tools and information. Via Call Support** - Provide exceptional customer support and resolve wireless service inquiries. - Skillfully address customer...


  • Salt Lake, Kolkata, West Bengal, India Banshi Global Technologies Private Limited Full time

    Job Description: - About Company: - Banshi Professional & Management Services Pvt Ltd. Is an ISO 9001:2015 Certified Company located at SaltLake City, Sector-V, Kolkata-700091, West Bengal, India provides legal assistance and consultancies for a number of years to the Businesses, Corporate offices, NGOs as well as individual persons. At present Banshi...


  • Kolkata, West Bengal, India Wrixty Services pvt Limited Full time

    Role-Customer Support Associate(CSA) HR Connect-Gargi- 6290324389 Location-Kolkata - Checking customer documents (UIDAI DQ) - English to Punjabi/Gujarati translation **Requirements**: - Any Grad, Fresher or Experienced - Customer orientation - Shift work required - No planned leave for the first 3 months - 9-hour workday (8 hours work, 1 hour...


  • Salt Lake, Kolkata, West Bengal, India Hashtag Biz Solutions Full time

    **Join Our Team as a Customer Service Associate!** Are you a communication ace with a passion for delivering top-tier service? Join our dynamic team as a Customer Service Associate. We're looking for enthusiastic individuals who thrive in a fast-paced environment and are ready to dazzle our clients with exceptional service. **Key Responsibilities**: -...


  • Kolkata, West Bengal, India Subhadrajobs consultancy Full time

    We are hiring for the Customer Support Associate for the BPO, We are giving a free jobs. Age : 30/35 Qualification: Graduate/Undergraduate Experience: Fresher / 1yr (on paper) with proper experience letter Skill: Good Communication Skill in English and Hindi Shift: 24*7 **Salary**: 15000 CTC (11568 in hand with 2958 quarterly bonus) 18600 CTC (14549...


  • Salt Lake, Kolkata, West Bengal, India Career Comfort Full time

    Urgent hiring for an MNC in Kolkata (Night Shift) Job position**:Customer Support Executive** Job Perks: - Salary 15K to 19K (depending upon experience) - Work from office - Fixed weekend (Sat & Sun) off - Cab drop facility provided - No Sales, No Target - Subsidised meals - PF & ESI available - **Attendance allowance (1k monthly)**: - **Travel Allowance...


  • Salt Lake, Kolkata, West Bengal, India Career Comfort Full time

    Urgent hiring for an MNC in Kolkata (Night Shift) Job position**:Customer Support Executive** Job Perks: - **Salary 14K to 17K** (depending upon experience) - Work from office - **Fixed weekend (Sat & Sun) off**: - **Cab drop facility provided**: - No Sales, No Target - **Travel Allowance**: - Subsidised meals - PF & ESI available - Attendance...


  • Salt Lake, Kolkata, West Bengal, India Connect2learn Full time

    Roles and Responsibilities: What Makes You a Good Fit: Strong communication skills with the ability to empathize with customers. - Customer-focused and detail-oriented with a proactive approach to solving problems. - Ability to multitask effectively in a fast-paced environment. **Good to Have Skills**: - Prior experience in customer service, though...


  • Kolkata, West Bengal, India Adyan Consultants PVT LTD. Full time

    A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. **Job Types**: Full-time, Permanent **Salary**:...


  • Kolkata, West Bengal, India Adyan Consultants PVT LTD. Full time

    A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. **Job Types**: Full-time, Permanent **Salary**:...

  • Tax Support Associate

    2 weeks ago


    Salt Lake, Kolkata, West Bengal, India Prediqt Full time

    **Job description** **Job Title**: Tax Support Associate **Company**: PrediQt Business Solutions Private Limited **Location**: PS Srijan Corporate Park, Salt Lake, Sector-5, Kolkata **Salary**: ₹2 LPA or above (Depending on the experience/skill set) **Shift**: Rotational Shift (9 hours) with one rotational week off **Educational Requirement**: B.Com...


  • Kolkata, West Bengal, India Adyan Consultants PVT LTD. Full time

    Customer Support Associate are often responsible for **handling customer complaints and concerns**. Problem-solving skills enable them to solve issues quickly and successfully by analysing the cause of the problem, generating possible solutions and implementing a plan to resolve the problem. **Job Types**: Full-time, Permanent **Salary**: ₹10,000.00 -...


  • Kolkata District, West Bengal, India Exxceliq Solutiions Full time

    Customer Support Associate Process: Chat support process Full Time (WORK FROM OFFICE) Location : Kolkotta Experience - 0-1 Years 6 days working with 1 week off Excellent communication and interpersonal skills. *Ability to think independently and make decisions. *Capable of working under pressure. *Good team player. *Eagerness to learn and implement...


  • Kolkata District, West Bengal, India Exxceliq Solutiions Full time

    Customer Support Associate Process: Chat support process Full Time (WORK FROM OFFICE) Location : Kolkotta Experience - 0-1 Years 6 days working with 1 week off Excellent communication and interpersonal skills. *Ability to think independently and make decisions. *Capable of working under pressure. *Good team player. *Eagerness to learn and implement...


  • Kolkata, West Bengal, India CoreLogic Full time

    At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and...


  • Esplanade, Kolkata, West Bengal, India Web Stars Full time

    **Need Experienced Customer Support Associate For Real Estate** **Responsibility**: Dialing Leads Booking Appointments Client Support Feedbacks **Skills**: Good Communication Convincing Ability English Fluency **Qualification**: 12th Pass **Salary**: 12000-16000/- Month **Location**: Esplanade, Kolkata **Note**: This is an **in-house job** which includes...


  • Kolkata, West Bengal, India WIT BLOOM TRAINING & PLACEMENT Full time

    Hi All... We are hiring!!! Location -Kolkata work from office Profile - Customer support associate Process -Voice / chat Salary - 10k to 20k per month Qualification - any graduate Rotational shift **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational...


  • Kolkata, West Bengal, India Shining Stars ITPL Full time

    Hi, Jobseekers!! Greetings from ShiningStarsITPL!! We are Hiring for Multinational Company in Kolkata (Salt Lake) location. **Any 12th pass out who has excellent communication can easily apply** **Profile - Customer Support Associate** **Process - Voice Process and chat both** **Working - 6 Days** **Shift -Rotational Shift** **Salary - For Fresher -...


  • Kolkata, West Bengal, India Shining Stars ITPL Full time

    Hi, Jobseekers!! Greetings from ShiningStarsITPL!! We are Hiring for Multinational Company in Kolkata (Salt Lake) location. **Any 12th pass out who has excellent communication can easily apply** **Profile - Customer Support Associate** **Process - Voice Process and chat both** **Working - 6 Days** **Shift -Rotational Shift** **Salary - For Fresher -...


  • Kolkata, India Adyan Consultants Pvt Ltd. Full time

    **We are having an urgent requirement for the position of "Customer Support Associate" for a well known company based in Noida, Uttar Pradesh...** Experience - 0 to 2 year Position - Customer Support Associate Location - Noida, near Sector 62 Salary - Upto 20 K per month Job Description for the position of Customer Support Associate.... - Call if...