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Customer Relationship Executive

4 weeks ago

Noida Sector Noida Uttar Pradesh, India Expedite Impex Pvt. Ltd. Full time

**Job Role
- Customer Relationship Executive**

Expedite Impex is looking for **Customer Relationship Executive** to join our dynamic team and embark on a rewarding career journey
- A CRE is responsible for building and maintaining positive relationships with a company's customers.
- This role involves providing excellent customer service, resolving customer complaints and ensuring customer satisfaction and finding creative solutions to customer problems.
- Building healthy relationships with customers to foster loyalty and repeat business.
- Gathering customer feedback and making recommendations for improving customer service
- Keeping accurate records of customer interactions, transactions and outstandings payments.
- Collaborating with other teams within the company to ensure that customer needs are met.

**Required Skills**:

- Experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to handle difficult customer situations with empathy and professionalism
- Strong problem-solving skills and the ability to find creative solutions to customer problems
- Ability to multitask and prioritize effectively
- Familiarity with customer relationship management (CRM) software
- A passion for delivering excellent customer service and strong followups.

Salary - 15000-20000/- PM
- **9599651700**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9599651700