Avp, Fc Investigations, Gsc’s

2 weeks ago

Hyderabad, India HSBC Full time

**Business**: Risk & Compliance, AVP - Investigative Reporting

**Global Career Band**:5

**Location**: Hyderabad

**Why join us?**

HSBC is one of the world’s largest banking and financial services organizations. We serve more than 40 million customers through our global businesses: Wealth and Personal Banking, Commercial Banking, and Global Banking & Markets. Our network covers 64 countries and territories in Europe, Asia, the Middle East and Africa, North America and Latin America.

**The Opportunity**:
The role-holder will be responsible for managing a team of Financial Crime Investigators tasked with conducting Investigations concerning accounts/transactions where potential financial crime risk has been identified pertaining to HBAU (HSBC Australia) customers, Sources of Investigative referrals stem from FC-UARs, Transaction Monitoring (including, Dynamic Risk Assessment - DRA), OWS (GEWL True Matches), escalations from Fraud Operations and cross-border referrals from other Investigative functions. Where necessary, the team will be required to refer and/or escalate Investigative outcomes to the local onshore MLRO function in accordance with the Investigative Reporting Procedures and localised regulatory requirements (defined by the respective market) for regulatory decisions and filing; with considerations made in respect to whether any Referrals for Action may be required.

Responsible for managing a team of investigators (between 8 to 10) tasked with conducting investigations concerning cases where potential financial crime risk has been identified and, where necessary, referring and/or escalating such cases in accordance with the Investigative Reporting Procedures for regulatory decisions and filing and appropriate internal referrals for action.

Direct the teams to ensure processes are implemented in accordance with procedures and quality decisions and written products are produced in a timely manner.

**What you’ll do**:
Responsible for managing the following activity:

- Effective and timely investigation into assigned cases in accordance with agreed standard reporting requirements and service level agreements. These cases may include:

- unusual activity reports from various parts of the bank as well as other HSBC entities as applicable, including other business lines and functions;
- escalated cases from transaction monitoring systems;
- escalated cases identified by true matches to screening lists escalated from Name Screening teams; and
- escalated cases from Fraud Operations.
- Ensure investigators perform, in line with the instructions, in order to identify any probable financial crime related issues, or mitigation of any financial crime risks.
- Ensure through manager review that high quality investigative narrative (Investigation Report) are prepared and the case file is populated with appropriate documentation.
- Ensure that review recommendations are made as appropriate, which may include referral to the MLRO as to whether a Suspicious Activity Report (SAR) should be filed or not or escalation to appropriate other teams for co-ordination and further review as required (Sanctions, ABC, Major Investigations, etc).
- Provide information on completed investigations to Senior Management and other internal stakeholders for risk management, where appropriate.
- Deliver training modules to team, post receipt of materials and guidance from Accredited Trainers, under the Continuous Training Programme, for embedding.
- Lead in collaboration on provision of feedback to Transaction Monitoring Operations, Fraud Operations and Name Screening as appropriate
- Ensure where appropriate, interaction with relevant stakeholders, including Complex and Major Investigations, and Customer Selection Exit Management (CSEM) (CSEM) Secretariat to manage financial crime risk is done in accordance with procedures.

**Impact on the Business**

Responsible for managing the follow activity:

- Appropriate pro-active use of media reports and relevant websites to gather intelligence and identify customers of HSBC involved in financial crime, including money laundering and terrorism.
- High quality case file including a comprehensive narrative and recommendation as to whether or not a SAR is appropriate with onward escalation for disclosure to the relevant authorities in accordance with procedural standards.
- Appropriate referrals for action identified and effecting of such in accordance with procedural standards.
- Proportionate number of investigations completed to the agreed procedural standards required and within agreed service level agreements.
- Appropriate consideration given to each case as to content and quality of content/narrative.
- Appropriate escalation to other Investigations teams, taking care to evaluate appropriately against relevant escalation criteria.

**Customer / Stakeholders**
- Deal with enquiries from colleagues of other HSBC business areas in a professional, responsive manner, giving them a

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